SVP, Customer Success & Professional Services
$360k – $440k / year
2 weeks ago
Customer Success Manager salary at SaaS companies
Based on the pay ranges published in 141 live Customer Success Manager job posts at SaaS companies. Figures are medians of the published minimum and maximum, refreshed hourly.
By level
| Level | Median range | Posts |
|---|---|---|
| Entry-level | $54k – $72k | 4 |
| Mid-level | $138k – $165k | 69 |
| Senior | $138k – $176k | 23 |
| Manager | $183k – $231k | 16 |
| Director & VP | $223k – $271k | 7 |
By location
| Market | Median range | Posts |
|---|---|---|
| United States | $145k – $185k | 121 |
| Canada | CA$113k – CA$144k | 12 |
| United Kingdom | £72k – £108k | 3 |
| Europe (euro) | €100k – €133k | 3 |
| Remote (United States) | $138k – $165k | 29 |
| On-site or hybrid (United States) | $150k – $190k | 92 |
Published Customer Success Manager pay by company
| Company | Median range | Posts |
|---|---|---|
| Cloudinary | $360k – $440k | 1 |
| Anthropic | $200k – $320k | 13 |
| Asana | $223k – $262k | 3 |
| Webflow | $204k – $255k | 1 |
| Otter.ai | $195k – $231k | 1 |
| Zapier | $158k – $263k | 1 |
| Klaviyo | $168k – $252k | 1 |
| OpenAI | $176k – $234k | 3 |
| Tines | $190k – $220k | 1 |
| Sentry | $178k – $213k | 2 |
Best-paid open Customer Success Manager roles
All Customer Success Manager jobs →Head of Programmatic Customer Success
$365k – $435k / year
3 days ago
Customer Success Manager, Public Sector (National Security)
$265k – $350k / year
3 weeks ago
Head of Regulated Industries, Customer Success
$320k – $350k / year
1 month ago
Customer Success Manager, Top Accounts
$200k – $320k / year
2 months ago
Manager, Customer Success – Commercial
$265k – $320k / year
4 weeks ago
Manager, Customer Success – Cyber
$265k – $320k / year
4 weeks ago
Manager, Customer Success – Strategic Consumer Tech
$265k – $320k / year
4 weeks ago
Principal Customer Success Manager – Dedicated
$224k – $308k / year
2 months ago
Senior Director, Customer Success
$255k – $300k / year
2 months ago
Customer Activation Manager | Strategic Enterprise
$190k – $290k / year
9 months ago
Customer Success Executive
$204k – $281k / year
1 month ago
Manager, Customer Success
$238k – $280k / year
2 weeks ago
Customer Activation Manager | Enterprise
$182k – $278k / year
2 years ago
Director, Customer Success – FSI
$200k – $271k / year
1 week ago
Customer Success Manager, Financial Services
$200k – $265k / year
2 months ago
Customer Success Manager, GSI
$200k – $265k / year
2 months ago
Customer Success Manager, Industries
$200k – $265k / year
6 months ago
Customer Success Manager, Beneficial Deployments – Life Sciences
$200k – $265k / year
1 month ago
Customer Success Manager, Commercial
$200k – $265k / year
4 weeks ago
Customer Success Manager jobs by location
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Questions about Customer Success Manager pay
How much does a SaaS Customer Success Manager make?
In live job posts, SaaS companies publish a median range of $145k – $185k for Customer Success Manager roles (United States), a midpoint of $165k. Most published ranges fall between $108k and $235k.
Where does this salary data come from?
Only from pay ranges that companies publish in their own job posts, which we read hourly from their hiring systems. We don’t use surveys or self-reported salaries. Hourly and monthly rates are left out, and each figure is a median, so one unusual posting doesn’t move it.
Does this include bonus, commission or equity?
Usually not. Most published ranges are base salary; sales roles often add commission (on-target earnings), and many companies add equity. Check each posting for what its range covers.
Why are most figures in US dollars?
US pay-transparency laws in states like California, New York, Colorado and Washington mean most published ranges are for US roles. Where enough UK, European or Canadian posts publish pay, they are shown separately by currency.