Head of Programmatic Customer Success
$365k – $435k / year
2 days ago
SaaS Customer Success Manager jobs
Customer success manager roles at SaaS companies, from SMB books of business to enterprise accounts.
Manager, Customer Success (San Francisco or Denver)
$108k – $144k / year
2 days ago
Senior Manager, AI Customer Success
$204k – $255k / year
2 days ago
Customer Success Manager – Ads Solutions (Spanish speaking)
2 days ago
Customer Success Manager, Mid Market
2 days ago
Customer Success Manager – DACH
2 days ago
P-Staff Customer Success Manager, UK
2 days ago
Team Manager Customer Success (x/f/m)
2 days ago
Senior Technical Customer Success Manager
$120k – $150k / year
3 days ago
Customer Success Manager, SME & Growth, SEA New Markets
3 days ago
Top companies hiring for Customer Success Manager
All 77 companies →Remote Customer Success Manager jobs by region
Customer Success Manager jobs by country
Customer Success Manager jobs by level
About these roles
Customer Success Manager jobs at SaaS companies
Customer success managers own adoption, renewal and expansion for a set of customer accounts. The job mixes onboarding, regular business reviews, product feedback and commercial conversations, and CSMs are often measured on net revenue retention.
For what SaaS companies pay Customer Success Manager roles by level, location and company, see the Customer Success Manager salary guide.
Pay depends heavily on level and location. Where companies publish a range, the typical role on this page lists $145k–$185k in the US (median published minimum and maximum). About 45% of the roles here include a salary; use Salary listed first to see those at the top.
Remote roles make up 21% of the openings on this page. Most remote roles are limited to a region for tax and time-zone reasons, so check the location chips before you apply.
77 SaaS companies are hiring for these roles right now, led by Harvey, Datadog, and Braze.
Questions about SaaS Customer Success Manager jobs
Where do these SaaS Customer Success Manager jobs come from?
Every job is pulled from the company’s own hiring system (Greenhouse, Lever, Ashby, Workable or Rippling) once an hour. We do not accept paid or reposted listings, so each role links back to the company’s live careers page.
What happens when I click Apply?
You go straight to the job on the company’s careers site and apply there. We never host applications and never see or store your details.
Why don’t all jobs show a salary?
We only show pay when the company publishes it in the job post. Around 45% of the roles on this page include a range today. Sort by “Salary listed first” to see those roles at the top.
How do I know a job is still open?
We check every company’s job board hourly. When a role is removed from the careers page, we remove it here within the hour and point you to similar open roles.
How much do SaaS Customer Success Manager roles pay?
Where companies publish a range, the typical open role here lists $145k–$185k in the US (median published minimum and maximum). Pay rises with level and varies by location; the Customer Success Manager salary guide breaks it down.
What does “Remote (Europe)” mean?
It means the company hires remotely but only within that region, usually for tax, contract or time-zone reasons. “Remote (Worldwide)” roles have no location restriction.
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