SaaS Customer Support jobs in New York

Every job is pulled from the company’s own hiring system (Greenhouse, Lever, Ashby, Workable or Rippling) once an hour. We do not accept paid or reposted listings, so each role links back to the company’s live careers page.

You go straight to the job on the company’s careers site and apply there. We never host applications and never see or store your details.

We only show pay when the company publishes it in the job post. Around 76% of the roles on this page include a range today. Sort by “Salary listed first” to see those roles at the top.

We check every company’s job board hourly. When a role is removed from the careers page, we remove it here within the hour and point you to similar open roles.

Where companies publish a range, the typical open role here lists $142k–$180k in the US (median published minimum and maximum). Pay rises with level and varies by location; the Customer Support salary guide breaks it down.

Each role has at least one office or hiring location in New York. Some postings list several locations or also allow remote work; the location chips on each job show the full picture.