Senior Technical Support Engineer
$125k – $150k / year
2 weeks ago
SaaS Customer Support jobs in Canada
Customer support, technical support and support engineering roles at SaaS companies.
Senior Developer Support Engineer – Builder Experience (BX)
CA$100k – CA$150k / year
2 weeks ago
Developer Support Specialist
CA$69k – CA$87k / year
3 weeks ago
IT Support Specialist
CA$115k – CA$140k / year
4 weeks ago
Product Support Specialist Team Lead
CA$85k – CA$100k / year
1 month ago
Principal Developer Support Engineer – Builder Experience (BX)
CA$140k – CA$193k / year
2 months ago
Technical Support Engineer
CA$100k – CA$125k / year
4 months ago
Top companies hiring for Customer Support
All 5 companies →Remote Customer Support jobs by region
Customer Support jobs by country
Customer Support jobs by level
About these roles
Customer Support jobs at SaaS companies
Support teams answer customer questions and fix problems by chat, email and phone. Technical support and support engineering roles dig into logs, APIs and bugs, and escalate to engineering; many SaaS companies run support around the clock across several regions.
For what SaaS companies pay Customer Support roles by level, location and company, see the Customer Support salary guide.
About 100% of the roles here include a salary; use Salary listed first to see those at the top.
5 SaaS companies are hiring for these roles right now, led by Okta, Sentry, and Brex.
Questions about SaaS Customer Support jobs
Where do these SaaS Customer Support jobs come from?
Every job is pulled from the company’s own hiring system (Greenhouse, Lever, Ashby, Workable or Rippling) once an hour. We do not accept paid or reposted listings, so each role links back to the company’s live careers page.
What happens when I click Apply?
You go straight to the job on the company’s careers site and apply there. We never host applications and never see or store your details.
Why don’t all jobs show a salary?
We only show pay when the company publishes it in the job post. Around 100% of the roles on this page include a range today. Sort by “Salary listed first” to see those roles at the top.
How do I know a job is still open?
We check every company’s job board hourly. When a role is removed from the careers page, we remove it here within the hour and point you to similar open roles.
Are all of these roles based in Canada?
Each role has at least one office or hiring location in Canada. Some postings list several countries or also allow remote work; the location chips on each job show the full picture.
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