SaaS Customer Support jobs in London
Customer support, technical support and support engineering roles at SaaS companies.
Dedicated Support Engineer – London
Technical Support Engineer
Director, Priority Support Engineering EMEA
Product Support Specialist
Manager, Technical Support (London, United Kingdom)
Premium Support Engineer (London, Weekend)
Technical Support Engineer (EMEA), Metronome
Technical Support Engineer – EMEA
IT Support Specialist
Top companies hiring for Customer Support
All 9 companies →Remote Customer Support jobs by region
Customer Support jobs by country
Customer Support jobs by city
Customer Support jobs by level
About these roles
Customer Support jobs at SaaS companies
Support teams answer customer questions and fix problems by chat, email and phone. Technical support and support engineering roles dig into logs, APIs and bugs, and escalate to engineering; many SaaS companies run support around the clock across several regions.
For what SaaS companies pay Customer Support roles by level, location and company, see the Customer Support salary guide.
About 10% of the roles here include a salary; use Salary listed first to see those at the top.
9 SaaS companies are hiring for these roles right now, led by OpenAI, Airwallex, and Figma.
Questions about SaaS Customer Support jobs
Where do these SaaS Customer Support jobs come from?
Every job is pulled from the company’s own hiring system (Greenhouse, Lever, Ashby, Workable or Rippling) once an hour. We do not accept paid or reposted listings, so each role links back to the company’s live careers page.
What happens when I click Apply?
You go straight to the job on the company’s careers site and apply there. We never host applications and never see or store your details.
Why don’t all jobs show a salary?
We only show pay when the company publishes it in the job post. Around 10% of the roles on this page include a range today. Sort by “Salary listed first” to see those roles at the top.
How do I know a job is still open?
We check every company’s job board hourly. When a role is removed from the careers page, we remove it here within the hour and point you to similar open roles.
Are all of these roles based in London?
Each role has at least one office or hiring location in London. Some postings list several locations or also allow remote work; the location chips on each job show the full picture.
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