SaaS Customer Support jobs in India
Customer support, technical support and support engineering roles at SaaS companies.
Cloud Support Engineer, AI/ML (Night Shift)
Senior Technical Support Engineer
Cloud Support Engineer (Night Shift)
Staff Engineer, Support Experiences
Technical Support Engineer
Technical Support Engineer – 2
Senior Technical Support Engineer
Voice Support Operations Associate
Senior Support Engineer
Intermediate Support Engineer
Product Support Manager
Director, Support (Bengaluru)
Support Analyst II
Product Support Operations Associate, Weekend Shift
Associate Support Analyst
SME, Support Systems Specialist
Global People Support – People Ops Manager
Top companies hiring for Customer Support
All 11 companies →Remote Customer Support jobs by region
Customer Support jobs by country
Customer Support jobs by level
About these roles
Customer Support jobs at SaaS companies
Support teams answer customer questions and fix problems by chat, email and phone. Technical support and support engineering roles dig into logs, APIs and bugs, and escalate to engineering; many SaaS companies run support around the clock across several regions.
For what SaaS companies pay Customer Support roles by level, location and company, see the Customer Support salary guide.
11 SaaS companies are hiring for these roles right now, led by Stripe, GitLab, and Anaplan.
Questions about SaaS Customer Support jobs
Where do these SaaS Customer Support jobs come from?
Every job is pulled from the company’s own hiring system (Greenhouse, Lever, Ashby, Workable or Rippling) once an hour. We do not accept paid or reposted listings, so each role links back to the company’s live careers page.
What happens when I click Apply?
You go straight to the job on the company’s careers site and apply there. We never host applications and never see or store your details.
Why don’t all jobs show a salary?
We only show pay when the company publishes it in the job post. Around 0% of the roles on this page include a range today. Sort by “Salary listed first” to see those roles at the top.
How do I know a job is still open?
We check every company’s job board hourly. When a role is removed from the careers page, we remove it here within the hour and point you to similar open roles.
Are all of these roles based in India?
Each role has at least one office or hiring location in India. Some postings list several countries or also allow remote work; the location chips on each job show the full picture.
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