Mid-level SaaS Customer Success jobs in the United States
Customer success, support, onboarding, implementation and account management roles at SaaS companies, posted straight from their careers pages.
Customer Enablement Manager
Partner Enablement Specialist 3
IT Support Engineer
Program Coordinator
Lead, Customer Experience Strategy and Operations (High-Touch)
Customer Success Operations Analyst
Digital Customer Success Manager
Incident and Escalations Manager 2 – NYC
Technical Customer Manager – Public Sector
Scaled Account Manager, Beneficial Deployments
Enterprise Customer Success Manager
Enterprise Customer Success Manager
Customer Success Lead – San Francisco
Majors Customer Success Manager (Asset Management)
Majors Customer Success Manager
Majors Customer Success Manager
Renewals Specialist
Renewals Specialist
Customer Enablement Manager
IT Support Engineer
Customer Success Manager
Account Manager – Mid-Market
Customer Support Specialist, Benefits
Support Engineer I (FC, Weekend Shift)
Top companies hiring for Customer Success
All 50 companies →Popular Customer Success roles
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Other SaaS job functions
About these roles
Customer Success jobs at SaaS companies
After the sale, SaaS companies keep and grow customers through onboarding and implementation, customer success management, technical support and account management. Customer success managers usually own renewals and adoption for a book of accounts; support and implementation roles are more technical and hands-on.
Pay depends heavily on level and location. Where companies publish a range, the typical role on this page lists $147k–$195k in the US (median published minimum and maximum). About 83% of the roles here include a salary; use Salary listed first to see those at the top.
Remote roles make up 2% of the openings on this page. Most remote roles are limited to a region for tax and time-zone reasons, so check the location chips before you apply.
50 SaaS companies are hiring for these roles right now, led by OpenAI, Anthropic, and Harvey.
Questions about Mid-level SaaS Customer Success jobs
Where do these Mid-level SaaS Customer Success jobs come from?
Every job is pulled from the company’s own hiring system (Greenhouse, Lever, Ashby, Workable or Rippling) once an hour. We do not accept paid or reposted listings, so each role links back to the company’s live careers page.
What happens when I click Apply?
You go straight to the job on the company’s careers site and apply there. We never host applications and never see or store your details.
Why don’t all jobs show a salary?
We only show pay when the company publishes it in the job post. Around 83% of the roles on this page include a range today. Sort by “Salary listed first” to see those roles at the top.
How do I know a job is still open?
We check every company’s job board hourly. When a role is removed from the careers page, we remove it here within the hour and point you to similar open roles.
Are all of these roles based in the United States?
Each role has at least one office or hiring location in the United States. Some postings list several locations or also allow remote work; the location chips on each job show the full picture.
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