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Hybrid Mid-level SaaS Customer Success jobs

Customer success, support, onboarding, implementation and account management roles at SaaS companies, posted straight from their careers pages.

187open jobs
33SaaS companies hiring
Updated hourly from company careers pages
Apply goes straight to the company · How it works →
Hybrid
Any location 926 Remote 270 Remote (Worldwide) 67 Remote (US) 98 Remote (Europe) 50 Remote (UK) 25 Remote (Canada) 28 Remote (LATAM) 12 Remote (APAC) 29 Hybrid 187 United States 278 United Kingdom 65 France 37 Japan 35 Canada 33 India 29 Germany 29 Singapore 29 Ireland 21 Australia 19 Mexico 10 Netherlands 10 Brazil 8 Philippines 7 Spain 6
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Customer Success
Any function 1,572 Engineering 497 Sales 378 Customer Success 187 Operations 112 Marketing 111 Finance & Legal 101 Data 46 Product 45 People 43 Other 28 Design 24
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Mid-level
Any level 297 Junior 8 Mid-level 187 Senior 71 Manager 18 Director & VP 9 Staff & Principal 4
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Showing 1–25 of 187 jobs Clear filters ×
Newest Salary listed first

Top companies hiring for Customer Success

All 33 companies →
OpenAI 26 jobs Pigment 25 jobs Harvey 23 jobs Replit 13 jobs Plaid 10 jobs Ramp 9 jobs Cloudflare 9 jobs Gusto 8 jobs

Remote Customer Success jobs by region

Remote 270 Remote (Worldwide) 67 Remote (US) 98 Remote (Europe) 50 Remote (UK) 25 Remote (Canada) 28 Remote (LATAM) 12 Remote (APAC) 29

Customer Success jobs by country

United States 278 United Kingdom 65 France 37 Japan 35 Canada 33 India 29 Germany 29 Singapore 29 Ireland 21 Australia 19

Customer Success jobs by level

Junior 8 Mid-level 187 Senior 71 Manager 18 Director & VP 9 Staff & Principal 4

Other SaaS job functions

Engineering 497 Sales 378 Operations 112 Marketing 111 Finance & Legal 101 Data 46 Product 45 People 43 Other 28 Design 24

About these roles

Customer Success jobs at SaaS companies

1 min read

After the sale, SaaS companies keep and grow customers through onboarding and implementation, customer success management, technical support and account management. Customer success managers usually own renewals and adoption for a book of accounts; support and implementation roles are more technical and hands-on.

Pay depends heavily on level and location. Where companies publish a range, the typical role on this page lists $162k–$216k in the US (median published minimum and maximum). About 46% of the roles here include a salary; use Salary listed first to see those at the top.

Remote roles make up 5% of the openings on this page. Most remote roles are limited to a region for tax and time-zone reasons, so check the location chips before you apply.

33 SaaS companies are hiring for these roles right now, led by OpenAI, Pigment, and Harvey.

Questions about Mid-level SaaS Customer Success jobs

Where do these Mid-level SaaS Customer Success jobs come from?

Every job is pulled from the company’s own hiring system (Greenhouse, Lever, Ashby or Workable) once an hour. We do not accept paid or reposted listings, so each role links back to the company’s live careers page.

What happens when I click Apply?

You go straight to the job on the company’s careers site and apply there. We never host applications and never see or store your details.

Why don’t all jobs show a salary?

We only show pay when the company publishes it in the job post. Around 46% of the roles on this page include a range today. Sort by “Salary listed first” to see those roles at the top.

How do I know a job is still open?

We check every company’s job board hourly. When a role is removed from the careers page, we remove it here within the hour and point you to similar open roles.

What does “Remote (Europe)” mean?

It means the company hires remotely but only within that region, usually for tax, contract or time-zone reasons. “Remote (Worldwide)” roles have no location restriction.

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