Mid-level SaaS Customer Success jobs in Tokyo
Customer success, support, onboarding, implementation and account management roles at SaaS companies, posted straight from their careers pages.
Onboarding Enablement Manager, APAC
Customer Success Manager – Japan
Product Support Analyst
Onboarding Manager, Customer Experience (Tokyo, Japan)
Enablement Program Manager, Japan and Korea
Customer Success Manager
Customer Success Manager
Technical Success Manager
Customer Success Manager – Named Accounts
AI Support Engineer – Tokyo (Weekend Shift)
Dedicated Support Engineer – Tokyo
AI Deployment Strategist
Renewals Manager
AI Support Engineer – Tokyo (Korean Speaking)
AI Support Engineer – Tokyo
IT Support Engineer
Partner Account Manager
Customer Success Manager, Scaled Accounts
[Contract] Language Training Specialist – Japanese
Technical Account Manager, Japan
Enablement Lead (Builder) – Tokyo
Partner Account Manager, Systems Integrators
Engagement Manager
Account Consultant – Tokyo
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About these roles
Customer Success jobs at SaaS companies
After the sale, SaaS companies keep and grow customers through onboarding and implementation, customer success management, technical support and account management. Customer success managers usually own renewals and adoption for a book of accounts; support and implementation roles are more technical and hands-on.
16 SaaS companies are hiring for these roles right now, led by OpenAI, Anthropic, and Datadog.
Questions about Mid-level SaaS Customer Success jobs
Where do these Mid-level SaaS Customer Success jobs come from?
Every job is pulled from the company’s own hiring system (Greenhouse, Lever, Ashby, Workable or Rippling) once an hour. We do not accept paid or reposted listings, so each role links back to the company’s live careers page.
What happens when I click Apply?
You go straight to the job on the company’s careers site and apply there. We never host applications and never see or store your details.
Why don’t all jobs show a salary?
We only show pay when the company publishes it in the job post. Around 0% of the roles on this page include a range today. Sort by “Salary listed first” to see those roles at the top.
How do I know a job is still open?
We check every company’s job board hourly. When a role is removed from the careers page, we remove it here within the hour and point you to similar open roles.
Are all of these roles based in Tokyo?
Each role has at least one office or hiring location in Tokyo. Some postings list several locations or also allow remote work; the location chips on each job show the full picture.
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