Customer Success Manager, Major
CA$103k – CA$117k / year
2 days ago
Mid-level SaaS Customer Success jobs in Canada
Customer success, support, onboarding, implementation and account management roles at SaaS companies, posted straight from their careers pages.
Sales Enablement Manager – Toronto or Austin
2 days ago
Implementation Consultant, Professional Services
2 days ago
Account Manager, Scale
CA$52k – CA$63k / year
2 days ago
IT Support Specialist
CA$115k – CA$140k / year
6 days ago
IT Support Specialist
CA$115k – CA$140k / year
6 days ago
Technical Account Manager, Success Advisory – New York or Toronto
$170k – $190k / year
7 days ago
Mid-Market Customer Success Manager (Toronto)
7 days ago
Support Specialist I
1 week ago
Enterprise Customer Activation Manager | Bill Pay & Procurement
$115k – $213k / year
1 week ago
Technical Account Manager (Canada – Enterprise – Auth0)
$122k – $168k / year
1 week ago
Account Manager, Mid-Market Preserve
$84k – $90k / year
1 week ago
Strategic Customer Success Manager
CA$130k – CA$180k / year
3 weeks ago
Account Manager, SMB
$70k – $78k / year
3 weeks ago
Technical Account Manager
CA$101k – CA$134k / year
3 weeks ago
International Consultant, Americas
4 weeks ago
Account Manager – Toronto
1 month ago
Emburse Solution Advisor (ESA) – Extended Services
1 month ago
Customer Implementation Manager, Commercial
CA$123k – CA$136k / year
1 month ago
Renewals Manager, Global Scaled Customer Success – Toronto
CA$130k – CA$140k / year
2 months ago
Agent Deployment Engineer – Spanish Speaking
CA$150k – CA$200k / year
2 months ago
Technical Account Manager
CA$104k – CA$132k / year
2 months ago
Enablement Lead, Business Development
CA$78k – CA$104k / year
3 months ago
AI Trainer
CA$124k – CA$186k / year
3 months ago
Technical Support Engineer
CA$100k – CA$125k / year
4 months ago
Top companies hiring for Customer Success
All 18 companies →Remote Customer Success jobs by region
Customer Success jobs by country
Customer Success jobs by level
Other SaaS job functions
About these roles
Customer Success jobs at SaaS companies
After the sale, SaaS companies keep and grow customers through onboarding and implementation, customer success management, technical support and account management. Customer success managers usually own renewals and adoption for a book of accounts; support and implementation roles are more technical and hands-on.
Pay depends heavily on level and location. Where companies publish a range, the typical role on this page lists $116k–$168k in the US (median published minimum and maximum). About 70% of the roles here include a salary; use Salary listed first to see those at the top.
Remote roles make up 3% of the openings on this page. Most remote roles are limited to a region for tax and time-zone reasons, so check the location chips before you apply.
18 SaaS companies are hiring for these roles right now, led by Pigment, ZoomInfo, and Okta.
Questions about Mid-level SaaS Customer Success jobs
Where do these Mid-level SaaS Customer Success jobs come from?
Every job is pulled from the company’s own hiring system (Greenhouse, Lever, Ashby or Workable) once an hour. We do not accept paid or reposted listings, so each role links back to the company’s live careers page.
What happens when I click Apply?
You go straight to the job on the company’s careers site and apply there. We never host applications and never see or store your details.
Why don’t all jobs show a salary?
We only show pay when the company publishes it in the job post. Around 70% of the roles on this page include a range today. Sort by “Salary listed first” to see those roles at the top.
How do I know a job is still open?
We check every company’s job board hourly. When a role is removed from the careers page, we remove it here within the hour and point you to similar open roles.
Are all of these roles based in Canada?
Each role has at least one office or hiring location in Canada. Some postings list several countries or also allow remote work; the location chips on each job show the full picture.
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