Head of Sourcing Enablement & Delivery
$266k – $385k / year
New
18 hours ago
Director & VP SaaS Customer Success jobs in the United States
Customer success, support, onboarding, implementation and account management roles at SaaS companies, posted straight from their careers pages.
Director, Customer Support
$155k – $175k / year
1 week ago
Head of Account Management
1 week ago
Head of Regulated Industries, Customer Success
$320k – $350k / year
2 weeks ago
Director, Customer Success, Enterprise
2 weeks ago
Director, Customer Success, Enterprise
2 weeks ago
Director, Customer Success, Enterprise
2 weeks ago
Director, Customer Success, Enterprise
2 weeks ago
Head of Technical Training
$365k – $435k / year
3 weeks ago
Head of Partner Account Management & Ecosystem BD
$425k – $580k / year
3 weeks ago
Director, Customer Success – Enterprise
$168k – $252k / year
3 weeks ago
Technical Enablement Director
$180k – $200k / year
4 weeks ago
Sr. Technical Delivery Director, Global Delivery Center
$208k – $273k / year
4 weeks ago
Head of Global Executive Support
$200k – $240k / year
4 weeks ago
Director, Customer Success Strategy and Operations
1 month ago
Director, Customer Experience
$190k – $290k / year
1 month ago
Director, Global Field Enablement
$180k – $270k / year
1 month ago
Director, Global Field Enablement
$180k – $270k / year
1 month ago
Director, GTM Enablement Operations
$198k – $264k / year
1 month ago
Director, Payroll & Tax Implementation
2 months ago
Director, Payroll & Tax Implementation
2 months ago
Vice President Customer Success
2 months ago
Head of Digital and Scaled Customer Success
$223k – $262k / year
2 months ago
Senior Director, Customer Health & Critical Accounts
$203k – $398k / year
2 months ago
Director, Global Delivery Excellence
$208k – $285k / year
2 months ago
Top companies hiring for Customer Success
All 23 companies →Remote Customer Success jobs by region
Customer Success jobs by country
Customer Success jobs by level
Other SaaS job functions
About these roles
Customer Success jobs at SaaS companies
After the sale, SaaS companies keep and grow customers through onboarding and implementation, customer success management, technical support and account management. Customer success managers usually own renewals and adoption for a book of accounts; support and implementation roles are more technical and hands-on.
Pay depends heavily on level and location. Where companies publish a range, the typical role on this page lists $208k–$289k in the US (median published minimum and maximum). About 71% of the roles here include a salary; use Salary listed first to see those at the top.
Remote roles make up 3% of the openings on this page. Most remote roles are limited to a region for tax and time-zone reasons, so check the location chips before you apply.
23 SaaS companies are hiring for these roles right now, led by Anthropic, Braze, and Klaviyo.
Questions about Director & VP SaaS Customer Success jobs
Where do these Director & VP SaaS Customer Success jobs come from?
Every job is pulled from the company’s own hiring system (Greenhouse, Lever, Ashby or Workable) once an hour. We do not accept paid or reposted listings, so each role links back to the company’s live careers page.
What happens when I click Apply?
You go straight to the job on the company’s careers site and apply there. We never host applications and never see or store your details.
Why don’t all jobs show a salary?
We only show pay when the company publishes it in the job post. Around 71% of the roles on this page include a range today. Sort by “Salary listed first” to see those roles at the top.
How do I know a job is still open?
We check every company’s job board hourly. When a role is removed from the careers page, we remove it here within the hour and point you to similar open roles.
Are all of these roles based in the United States?
Each role has at least one office or hiring location in the United States. Some postings list several countries or also allow remote work; the location chips on each job show the full picture.
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