Senior SaaS Customer Success jobs in the United States
Customer success, support, onboarding, implementation and account management roles at SaaS companies, posted straight from their careers pages.
Senior AI Enablement Engineer, People
Sr. Deployment Strategist, FDE – Communications, Media, Entertainment, & Gaming
Sr. Deployment Strategist, FDE – Digital Native Business
Sr. Deployment Strategist, FDE – Financial Services
Sr. Deployment Strategist, FDE – Healthcare & Life Sciences
Sr. Deployment Strategist, FDE – Manufacturing & High-Tech
Sr. Deployment Strategist, FDE – Public Sector
Senior Customer Success Manager, Strategic – East
Intermediate/ Senior Software Engineer – Cortex LLM Training Platform
Senior Technical Account Manager – Key Accounts – Auth0
Senior Engagement Manager
Sr. Engagement Manager, Forward Deployed Engineering – Financial Services
Senior Support Engineer (GovOps)
Senior Technical CX Specialist
Sr. Customer Success Manager
Sr. Business Value Consultant, Agentic AI
Senior Technical Account Manager
Senior Technical Account Manager
Senior Specialist, Strategic Account Intelligence
Senior Implementation Manager
Senior Customer Success Manager – FSI
Senior Renewals Manager, Enterprise
Senior Renewals Manager, Enterprise
Senior Renewals Manager, Enterprise
Top companies hiring for Customer Success
All 30 companies →Remote Customer Success jobs by region
Customer Success jobs by country
Customer Success jobs by level
Other SaaS job functions
About these roles
Customer Success jobs at SaaS companies
After the sale, SaaS companies keep and grow customers through onboarding and implementation, customer success management, technical support and account management. Customer success managers usually own renewals and adoption for a book of accounts; support and implementation roles are more technical and hands-on.
Pay depends heavily on level and location. Where companies publish a range, the typical role on this page lists $142k–$190k in the US (median published minimum and maximum). About 74% of the roles here include a salary; use Salary listed first to see those at the top.
30 SaaS companies are hiring for these roles right now, led by Databricks, Braze, and MongoDB.
Questions about Senior SaaS Customer Success jobs
Where do these Senior SaaS Customer Success jobs come from?
Every job is pulled from the company’s own hiring system (Greenhouse, Lever, Ashby or Workable) once an hour. We do not accept paid or reposted listings, so each role links back to the company’s live careers page.
What happens when I click Apply?
You go straight to the job on the company’s careers site and apply there. We never host applications and never see or store your details.
Why don’t all jobs show a salary?
We only show pay when the company publishes it in the job post. Around 74% of the roles on this page include a range today. Sort by “Salary listed first” to see those roles at the top.
How do I know a job is still open?
We check every company’s job board hourly. When a role is removed from the careers page, we remove it here within the hour and point you to similar open roles.
Are all of these roles based in the United States?
Each role has at least one office or hiring location in the United States. Some postings list several countries or also allow remote work; the location chips on each job show the full picture.
Hiring for your SaaS? Find a specialist agency
Compare reviewed customer success and community agencies while you hire in-house.