Remote SaaS Customer Success director & VP jobs
Customer success, support, onboarding, implementation and account management roles at SaaS companies, posted straight from their careers pages.
VP of Services, Customer Success & Support
Global Head of Professional Services
Head of GTM Enablement
Director of Knowledge Management – NAMER
Director of Partner Implementation
Sr Director, Atlas Customer Operations
Director, Channel Programs & Enablement
Senior Director, Global Enablement
Senior Director, Enablement
Senior Director, Field Enablement
Director, Support Engineering
Head of Account Management
Director, Sales Enablement
Head of Onboarding & FinCrime Operations
Director of Enterprise AI Success.
Head of Global Support
Customer Strategy Director
Customer Strategy Director
Program Director
Program Director
Top companies hiring for Customer Success
All 13 companies →Popular Customer Success roles
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Other SaaS job functions
About these roles
Customer Success jobs at SaaS companies
After the sale, SaaS companies keep and grow customers through onboarding and implementation, customer success management, technical support and account management. Customer success managers usually own renewals and adoption for a book of accounts; support and implementation roles are more technical and hands-on.
Pay depends heavily on level and location. Where companies publish a range, the typical role on this page lists $215k–$300k in the US (median published minimum and maximum). About 57% of the roles here include a salary; use Salary listed first to see those at the top.
13 SaaS companies are hiring for these roles right now, led by Cresta, Ashby, and Rillet.
Questions about SaaS Customer Success director & VP jobs
Where do these SaaS Customer Success director & VP jobs come from?
Every job is pulled from the company’s own hiring system (Greenhouse, Lever, Ashby, Workable or Rippling) once an hour. We do not accept paid or reposted listings, so each role links back to the company’s live careers page.
What happens when I click Apply?
You go straight to the job on the company’s careers site and apply there. We never host applications and never see or store your details.
Why don’t all jobs show a salary?
We only show pay when the company publishes it in the job post. Around 57% of the roles on this page include a range today. Sort by “Salary listed first” to see those roles at the top.
How do I know a job is still open?
We check every company’s job board hourly. When a role is removed from the careers page, we remove it here within the hour and point you to similar open roles.
What does “Remote (Europe)” mean?
It means the company hires remotely but only within that region, usually for tax, contract or time-zone reasons. “Remote (Worldwide)” roles have no location restriction.
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