Remote Director & VP SaaS Customer Success jobs
Customer success, support, onboarding, implementation and account management roles at SaaS companies, posted straight from their careers pages.
Director, Mid Market Customer Success
Director, Support Engineering
Director, Sales Enablement
Director of Support Engineering – Americas
Director, Customer Success, EMEA
Head of Onboarding & FinCrime Operations
Senior Director, Revenue Enablement
Director, Customer Experience
Director, Renewals
Senior Director, Customer Success
Head of Success – Germany
Senior Delivery Director, Program Management
Senior Director, Customer Support
Head of Support
Customer Strategy Director
Customer Strategy Director
Director, Customer Advocacy
Program Director
Program Director
Top companies hiring for Customer Success
All 14 companies →Remote Customer Success jobs by region
Customer Success jobs by country
Customer Success jobs by level
Other SaaS job functions
About these roles
Customer Success jobs at SaaS companies
After the sale, SaaS companies keep and grow customers through onboarding and implementation, customer success management, technical support and account management. Customer success managers usually own renewals and adoption for a book of accounts; support and implementation roles are more technical and hands-on.
Pay depends heavily on level and location. Where companies publish a range, the typical role on this page lists $207k–$248k in the US (median published minimum and maximum). About 50% of the roles here include a salary; use Salary listed first to see those at the top.
14 SaaS companies are hiring for these roles right now, led by Cresta, Abnormal Security, and Sanity.
Questions about Director & VP SaaS Customer Success jobs
Where do these Director & VP SaaS Customer Success jobs come from?
Every job is pulled from the company’s own hiring system (Greenhouse, Lever, Ashby or Workable) once an hour. We do not accept paid or reposted listings, so each role links back to the company’s live careers page.
What happens when I click Apply?
You go straight to the job on the company’s careers site and apply there. We never host applications and never see or store your details.
Why don’t all jobs show a salary?
We only show pay when the company publishes it in the job post. Around 50% of the roles on this page include a range today. Sort by “Salary listed first” to see those roles at the top.
How do I know a job is still open?
We check every company’s job board hourly. When a role is removed from the careers page, we remove it here within the hour and point you to similar open roles.
What does “Remote (Europe)” mean?
It means the company hires remotely but only within that region, usually for tax, contract or time-zone reasons. “Remote (Worldwide)” roles have no location restriction.
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