Staff Professional Services Operations Manager
$139k – $235k / year
New
15 hours ago
Remote Staff & Principal SaaS Customer Success jobs
Customer success, support, onboarding, implementation and account management roles at SaaS companies, posted straight from their careers pages.
Staff Technical Support Engineer
$120k – $145k / year
New
18 hours ago
Principal Customer Success Manager
$150k – $175k / year
2 days ago
Staff, Escalations Manager
2 days ago
Principal Customer Engineer, Majors
€148k – €204k / year
1 week ago
Principal Customer Engineer, Digital Natives
€148k – €204k / year
1 week ago
Staff Technical Customer Success Manager
$160k – $200k / year
2 weeks ago
Staff, Technical Account Manager
2 weeks ago
Principal Technical Account Manager
$120k – $140k / year
4 weeks ago
Renewals Strategy Principal Program Manager
$259k – $351k / year
1 month ago
Principal Services Solutions Manager – Federal
$184k – $242k / year
1 month ago
Principal Customer Engineer, Majors
3 months ago
Top companies hiring for Customer Success
All 8 companies →Remote Customer Success jobs by region
Customer Success jobs by country
Customer Success jobs by level
Other SaaS job functions
About these roles
Customer Success jobs at SaaS companies
After the sale, SaaS companies keep and grow customers through onboarding and implementation, customer success management, technical support and account management. Customer success managers usually own renewals and adoption for a book of accounts; support and implementation roles are more technical and hands-on.
Pay depends heavily on level and location. Where companies publish a range, the typical role on this page lists $150k–$200k in the US (median published minimum and maximum). About 75% of the roles here include a salary; use Salary listed first to see those at the top.
8 SaaS companies are hiring for these roles right now, led by Cloudflare, Kong, and Twilio.
Questions about Staff & Principal SaaS Customer Success jobs
Where do these Staff & Principal SaaS Customer Success jobs come from?
Every job is pulled from the company’s own hiring system (Greenhouse, Lever, Ashby or Workable) once an hour. We do not accept paid or reposted listings, so each role links back to the company’s live careers page.
What happens when I click Apply?
You go straight to the job on the company’s careers site and apply there. We never host applications and never see or store your details.
Why don’t all jobs show a salary?
We only show pay when the company publishes it in the job post. Around 75% of the roles on this page include a range today. Sort by “Salary listed first” to see those roles at the top.
How do I know a job is still open?
We check every company’s job board hourly. When a role is removed from the careers page, we remove it here within the hour and point you to similar open roles.
What does “Remote (Europe)” mean?
It means the company hires remotely but only within that region, usually for tax, contract or time-zone reasons. “Remote (Worldwide)” roles have no location restriction.
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