Hybrid SaaS Customer Success director & VP jobs
Customer success, support, onboarding, implementation and account management roles at SaaS companies, posted straight from their careers pages.
Senior Director Digital Native, Customer Engineering
Director of Partner Implementation
Director, Revenue Strategy & Enablement, Americas
Head of GTM Enablement
Head of Sourcing Enablement & Delivery
Director, Priority Support Engineering EMEA
Director, Customer Support
Head of Onboarding & Enablement Programs
Technical Enablement Director
Head of Professional Services
Top companies hiring for Customer Success
All 10 companies →Popular Customer Success roles
Remote Customer Success jobs by region
Customer Success jobs by country
Customer Success jobs by city
Customer Success jobs by level
Other SaaS job functions
About these roles
Customer Success jobs at SaaS companies
After the sale, SaaS companies keep and grow customers through onboarding and implementation, customer success management, technical support and account management. Customer success managers usually own renewals and adoption for a book of accounts; support and implementation roles are more technical and hands-on.
Pay depends heavily on level and location. Where companies publish a range, the typical role on this page lists $266k–$310k in the US (median published minimum and maximum). About 91% of the roles here include a salary; use Salary listed first to see those at the top.
Remote roles make up 18% of the openings on this page. Most remote roles are limited to a region for tax and time-zone reasons, so check the location chips before you apply.
10 SaaS companies are hiring for these roles right now, led by Rillet, Airwallex, and Attentive.
Questions about SaaS Customer Success director & VP jobs
Where do these SaaS Customer Success director & VP jobs come from?
Every job is pulled from the company’s own hiring system (Greenhouse, Lever, Ashby, Workable or Rippling) once an hour. We do not accept paid or reposted listings, so each role links back to the company’s live careers page.
What happens when I click Apply?
You go straight to the job on the company’s careers site and apply there. We never host applications and never see or store your details.
Why don’t all jobs show a salary?
We only show pay when the company publishes it in the job post. Around 91% of the roles on this page include a range today. Sort by “Salary listed first” to see those roles at the top.
How do I know a job is still open?
We check every company’s job board hourly. When a role is removed from the careers page, we remove it here within the hour and point you to similar open roles.
What does “Remote (Europe)” mean?
It means the company hires remotely but only within that region, usually for tax, contract or time-zone reasons. “Remote (Worldwide)” roles have no location restriction.
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