Global Controller
$250k – $280k / year
1 month ago
Customer.io salaries
What Customer.io advertises, from 25 pay ranges in its own job posts over the last 12 months (21 on roles open now). These are base salaries as published: no equity, bonus or self-reported numbers.
By role
| Role | Median range | Typical spread | Posts |
|---|---|---|---|
| AI & ML Engineer | $150k – $250k | $150k – $250k | 4 |
| Backend Engineer | $150k – $200k | $150k – $200k | 4 |
Roles with fewer than 3 published ranges are left out. Level rows appear when a role has ranges at more than one level. “Incl. commission” marks roles whose ranges mostly quote on-target earnings rather than base salary.
By team
| Team | Median range | Posts |
|---|---|---|
| Engineering | $150k – $200k | 11 |
| People | $142k – $170k | 3 |
Where and how it’s published
| United States | $150k – $200k | 25 |
- 78% of its 27 open jobs outside the US do.
- A typical range’s top is 1.2× its bottom. That’s fairly narrow, so the range is a good guide to an offer.
How Customer.io compares
AI & ML Engineer: Customer.io’s median midpoint is 27% lower than the SaaS median
| Company | Median range | Posts |
|---|---|---|
| Customer.io | $150k – $250k | 4 |
| Klaviyo | $176k – $264k | 12 |
| Attentive | $320k – $360k | 7 |
| OpenAI | $266k – $385k | 95 |
| Anthropic | $320k – $485k | 79 |
| All SaaS companies we track | $230k – $315k | 436 |
Backend Engineer: Customer.io’s median midpoint is 20% lower than the SaaS median
| Company | Median range | Posts |
|---|---|---|
| Customer.io | $150k – $200k | 4 |
| Databricks | $174k – $236k | 10 |
| Grafana Labs | $164k – $197k | 6 |
| LaunchDarkly | $192k – $264k | 6 |
| OpenAI | $280k – $385k | 6 |
| All SaaS companies we track | $190k – $250k | 83 |
Companies in the same industry are listed first. Each needs 3 or more published ranges for the role.
Best-paid open roles at Customer.io
All open jobs →Staff Software Engineer, Product/AI
$200k – $280k / year
3 weeks ago
Principal Product Designer
$245k – $276k / year
5 months ago
Director, GTM Finance
$200k – $255k / year
3 months ago
Senior Software Engineer, Product/AI
$150k – $250k / year
7 months ago
Senior Software Engineer, Product/AI
$150k – $250k / year
7 months ago
Staff Software Engineer, Backend
$200k – $240k / year
4 weeks ago
Engineering Manager
$185k – $215k / year
2 months ago
Senior Developer Experience Engineer, Integrations
$150k – $200k / year
3 months ago
Senior Manager, Data Science & Analytics
$170k – $200k / year
4 months ago
Questions about pay at Customer.io
How much does Customer.io pay?
Across 25 pay ranges in its job posts over the last year, Customer.io’s median published range is $150k – $200k (United States). Pay varies by role and level; see the tables above.
Where does this data come from?
Only from pay ranges Customer.io publishes in its own job posts, read hourly from its hiring system and kept for 12 months after a job closes. No surveys or self-reported salaries.
Does it include equity, bonus or commission?
Usually not. Published ranges are mostly base salary. Sales roles often add commission, and many companies add equity, so total pay is higher. Self-reported sites show total compensation, which is why their figures differ.
Why don’t all jobs show a salary?
Pay-transparency laws require ranges in job posts in US states such as California, New York, Colorado and Washington, but not in most other countries yet, so coverage outside the US is lower.