Mid-level SaaS Customer Success Manager jobs in the United States
Customer success manager roles at SaaS companies, from SMB books of business to enterprise accounts.
Customer Success Renewal Specialist (Remote Eligible – Costa Rica)
Enterprise Customer Success Manager
Customer Success Manager, Revenue Suite
AVP, Commercial and Scale Customer Success
AVP, Commercial and Scale Customer Success
Digital & Scaled Customer Success Program Manager
Customer Success Manager
SVP, Customer Success & Professional Services
Majors Customer Success Manager
Majors Customer Success Manager
Customer Success Manager, Platforms
Customer Success Manager, Public Sector (National Security)
Customer Success Manager, Enterprise
Customer Success Manager, Enterprise
Customer Success Manager, Enterprise Tech
Customer Success Manager, Commercial
Enterprise Customer Activation Manager | Bill Pay & Procurement
Customer Success Manager, Ads Solutions (Seattle)
Customer Success Manager, Ads Solutions (San Francisco)
Enterprise Customer Success Manager
Customer Success Manager, RFA
Customer Success Manager, Enterprise
Customer Success Manager, Beneficial Deployments – Life Sciences
Customer Success Executive
Top companies hiring for Customer Success Manager
All 20 companies →Remote Customer Success Manager jobs by region
Customer Success Manager jobs by country
Customer Success Manager jobs by level
About these roles
Customer Success Manager jobs at SaaS companies
Customer success managers own adoption, renewal and expansion for a set of customer accounts. The job mixes onboarding, regular business reviews, product feedback and commercial conversations, and CSMs are often measured on net revenue retention.
For what SaaS companies pay Customer Success Manager roles by level, location and company, see the Customer Success Manager salary guide.
Pay depends heavily on level and location. Where companies publish a range, the typical role on this page lists $150k–$185k in the US (median published minimum and maximum). About 84% of the roles here include a salary; use Salary listed first to see those at the top.
Remote roles make up 3% of the openings on this page. Most remote roles are limited to a region for tax and time-zone reasons, so check the location chips before you apply.
20 SaaS companies are hiring for these roles right now, led by Harvey, Anthropic, and Stripe.
Questions about Mid-level SaaS Customer Success Manager jobs
Where do these Mid-level SaaS Customer Success Manager jobs come from?
Every job is pulled from the company’s own hiring system (Greenhouse, Lever, Ashby, Workable or Rippling) once an hour. We do not accept paid or reposted listings, so each role links back to the company’s live careers page.
What happens when I click Apply?
You go straight to the job on the company’s careers site and apply there. We never host applications and never see or store your details.
Why don’t all jobs show a salary?
We only show pay when the company publishes it in the job post. Around 84% of the roles on this page include a range today. Sort by “Salary listed first” to see those roles at the top.
How do I know a job is still open?
We check every company’s job board hourly. When a role is removed from the careers page, we remove it here within the hour and point you to similar open roles.
How much do SaaS Customer Success Manager roles pay?
Where companies publish a range, the typical open role here lists $150k–$185k in the US (median published minimum and maximum). Pay rises with level and varies by location; the Customer Success Manager salary guide breaks it down.
Are all of these roles based in the United States?
Each role has at least one office or hiring location in the United States. Some postings list several countries or also allow remote work; the location chips on each job show the full picture.
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