Head of Programmatic Customer Success
$365k – $435k / year
2 days ago
Director & VP SaaS Customer Success Manager jobs
Customer success manager roles at SaaS companies, from SMB books of business to enterprise accounts.
Director, Customer Success – FSI
$200k – $271k / year
6 days ago
Senior Director, Customer Success
2 weeks ago
Head of Customer Success, APAC
2 weeks ago
Director, Mid Market Customer Success
$211k – $248k / year
3 weeks ago
Director, Enterprise Customer Success
4 weeks ago
Head of Regulated Industries, Customer Success
$320k – $350k / year
1 month ago
Director, Customer Success, Enterprise
1 month ago
Director, Customer Success, Enterprise
1 month ago
Director, Customer Success, Enterprise
1 month ago
Top companies hiring for Customer Success Manager
All 11 companies →Remote Customer Success Manager jobs by region
Customer Success Manager jobs by country
Customer Success Manager jobs by level
About these roles
Customer Success Manager jobs at SaaS companies
Customer success managers own adoption, renewal and expansion for a set of customer accounts. The job mixes onboarding, regular business reviews, product feedback and commercial conversations, and CSMs are often measured on net revenue retention.
For what SaaS companies pay Customer Success Manager roles by level, location and company, see the Customer Success Manager salary guide.
Pay depends heavily on level and location. Where companies publish a range, the typical role on this page lists $223k–$271k in the US (median published minimum and maximum). About 41% of the roles here include a salary; use Salary listed first to see those at the top.
Remote roles make up 12% of the openings on this page. Most remote roles are limited to a region for tax and time-zone reasons, so check the location chips before you apply.
11 SaaS companies are hiring for these roles right now, led by Braze, Anthropic, and Abnormal Security.
Questions about Director & VP SaaS Customer Success Manager jobs
Where do these Director & VP SaaS Customer Success Manager jobs come from?
Every job is pulled from the company’s own hiring system (Greenhouse, Lever, Ashby, Workable or Rippling) once an hour. We do not accept paid or reposted listings, so each role links back to the company’s live careers page.
What happens when I click Apply?
You go straight to the job on the company’s careers site and apply there. We never host applications and never see or store your details.
Why don’t all jobs show a salary?
We only show pay when the company publishes it in the job post. Around 41% of the roles on this page include a range today. Sort by “Salary listed first” to see those roles at the top.
How do I know a job is still open?
We check every company’s job board hourly. When a role is removed from the careers page, we remove it here within the hour and point you to similar open roles.
How much do SaaS Customer Success Manager roles pay?
Where companies publish a range, the typical open role here lists $223k–$271k in the US (median published minimum and maximum). Pay rises with level and varies by location; the Customer Success Manager salary guide breaks it down.
What does “Remote (Europe)” mean?
It means the company hires remotely but only within that region, usually for tax, contract or time-zone reasons. “Remote (Worldwide)” roles have no location restriction.
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