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Senior SaaS Customer Success jobs in the United Kingdom

Customer success, support, onboarding, implementation and account management roles at SaaS companies, posted straight from their careers pages.

22open jobs
17SaaS companies hiring
Updated hourly from company careers pages
Apply goes straight to the company · How it works →
United Kingdom
Any location 277 Remote 68 Remote (Worldwide) 23 Remote (US) 31 Remote (Europe) 6 Remote (UK) 6 Remote (Canada) 9 Remote (LATAM) 2 Remote (APAC) 2 Hybrid 71 United States 70 United Kingdom 22 Japan 13 Australia 11 India 9 Germany 8 France 8 Singapore 8 Canada 7 Ireland 4 Spain 4 Portugal 3 Hong Kong 2 Mexico 2 Poland 2
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Customer Success
Any function 150 Engineering 44 Sales 41 Customer Success 22 Marketing 14 Data 9 Finance & Legal 6 Product 5 People 5 Operations 3 Design 1
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Senior
Any level 96 Mid-level 65 Senior 22 Manager 4 Director & VP 4 Staff & Principal 1
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Showing 1–22 of 22 jobs Clear filters ×
Newest Salary listed first

Top companies hiring for Customer Success

All 17 companies →
Airwallex 3 jobs Braze 2 jobs Contentsquare 2 jobs Intercom 2 jobs MongoDB 1 job Okta 1 job Anaplan 1 job Pendo 1 job

Remote Customer Success jobs by region

Remote 68 Remote (Worldwide) 23 Remote (US) 31 Remote (Europe) 6 Remote (UK) 6 Remote (Canada) 9 Remote (LATAM) 2 Remote (APAC) 2

Customer Success jobs by country

United States 70 United Kingdom 22 Japan 13 Australia 11 India 9 Germany 8 France 8 Singapore 8 Canada 7 Ireland 4

Customer Success jobs by level

Mid-level 65 Senior 22 Manager 4 Director & VP 4 Staff & Principal 1

Other SaaS job functions

Engineering 44 Sales 41 Marketing 14 Data 9 Finance & Legal 6 Product 5 People 5 Operations 3 Design 1

About these roles

Customer Success jobs at SaaS companies

1 min read

After the sale, SaaS companies keep and grow customers through onboarding and implementation, customer success management, technical support and account management. Customer success managers usually own renewals and adoption for a book of accounts; support and implementation roles are more technical and hands-on.

About 14% of the roles here include a salary; use Salary listed first to see those at the top.

17 SaaS companies are hiring for these roles right now, led by Airwallex, Braze, and Contentsquare.

Questions about Senior SaaS Customer Success jobs

Where do these Senior SaaS Customer Success jobs come from?

Every job is pulled from the company’s own hiring system (Greenhouse, Lever, Ashby or Workable) once an hour. We do not accept paid or reposted listings, so each role links back to the company’s live careers page.

What happens when I click Apply?

You go straight to the job on the company’s careers site and apply there. We never host applications and never see or store your details.

Why don’t all jobs show a salary?

We only show pay when the company publishes it in the job post. Around 14% of the roles on this page include a range today. Sort by “Salary listed first” to see those roles at the top.

How do I know a job is still open?

We check every company’s job board hourly. When a role is removed from the careers page, we remove it here within the hour and point you to similar open roles.

Are all of these roles based in the United Kingdom?

Each role has at least one office or hiring location in the United Kingdom. Some postings list several countries or also allow remote work; the location chips on each job show the full picture.

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