SaaS Customer Success Manager jobs in San Francisco
Customer success manager roles at SaaS companies, from SMB books of business to enterprise accounts.
Digital Customer Success Manager
Customer Success Lead – San Francisco
Majors Customer Success Manager
Customer Success Leader, Majors
Senior CSM, Media and Entertainment
Director, Customer Success
Customer Success Manager, Enterprise Tech
Mid-Market Customer Success Manager (LATAM – Portuguese Speaking)
Customer Success Manager, Finance & Accounting
Manager, Customer Success (San Francisco or Denver)
AVP, Commercial and Scale Customer Success
Manager, Customer Success
Customer Success Manager, Commercial
Manager, Customer Success – Cyber
Enterprise Customer Activation Manager | Bill Pay & Procurement
Customer Success Manager, Ads Solutions (San Francisco)
Enterprise Customer Success Manager
Director, Customer Success, Enterprise
Customer Success Manager, Enterprise
Customer Success Manager, Beneficial Deployments – Life Sciences
Customer Success Executive
Customer Success Manager, SMB (Hybrid SF)
Senior Customer Success Manager
Senior Customer Success Manager
Top companies hiring for Customer Success Manager
All 17 companies →Remote Customer Success Manager jobs by region
Customer Success Manager jobs by country
Customer Success Manager jobs by city
Customer Success Manager jobs by level
About these roles
Customer Success Manager jobs at SaaS companies
Customer success managers own adoption, renewal and expansion for a set of customer accounts. The job mixes onboarding, regular business reviews, product feedback and commercial conversations, and CSMs are often measured on net revenue retention.
For what SaaS companies pay Customer Success Manager roles by level, location and company, see the Customer Success Manager salary guide.
Pay depends heavily on level and location. Where companies publish a range, the typical role on this page lists $160k–$216k in the US (median published minimum and maximum). About 88% of the roles here include a salary; use Salary listed first to see those at the top.
Remote roles make up 5% of the openings on this page. Most remote roles are limited to a region for tax and time-zone reasons, so check the location chips before you apply.
17 SaaS companies are hiring for these roles right now, led by Ramp, Anthropic, and Harvey.
Questions about SaaS Customer Success Manager jobs
Where do these SaaS Customer Success Manager jobs come from?
Every job is pulled from the company’s own hiring system (Greenhouse, Lever, Ashby, Workable or Rippling) once an hour. We do not accept paid or reposted listings, so each role links back to the company’s live careers page.
What happens when I click Apply?
You go straight to the job on the company’s careers site and apply there. We never host applications and never see or store your details.
Why don’t all jobs show a salary?
We only show pay when the company publishes it in the job post. Around 88% of the roles on this page include a range today. Sort by “Salary listed first” to see those roles at the top.
How do I know a job is still open?
We check every company’s job board hourly. When a role is removed from the careers page, we remove it here within the hour and point you to similar open roles.
How much do SaaS Customer Success Manager roles pay?
Where companies publish a range, the typical open role here lists $160k–$216k in the US (median published minimum and maximum). Pay rises with level and varies by location; the Customer Success Manager salary guide breaks it down.
Are all of these roles based in San Francisco?
Each role has at least one office or hiring location in San Francisco. Some postings list several locations or also allow remote work; the location chips on each job show the full picture.
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