Senior SaaS Customer Success Manager jobs in New York
Customer success manager roles at SaaS companies, from SMB books of business to enterprise accounts.
Senior Customer Success Manager, International
Senior Customer Success Manager, Strategic – East
Senior Customer Success Operations Manager
Senior Customer Success Manager – FSI
Senior Customer Success Manager
Senior Customer Activation Manager | Partnerships
Senior Customer Activation Manager | Scaled
Senior Technical Customer Success Manager
Top companies hiring for Customer Success Manager
All 7 companies →Remote Customer Success Manager jobs by region
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Customer Success Manager jobs by level
About these roles
Customer Success Manager jobs at SaaS companies
Customer success managers own adoption, renewal and expansion for a set of customer accounts. The job mixes onboarding, regular business reviews, product feedback and commercial conversations, and CSMs are often measured on net revenue retention.
For what SaaS companies pay Customer Success Manager roles by level, location and company, see the Customer Success Manager salary guide.
Pay depends heavily on level and location. Where companies publish a range, the typical role on this page lists $108k–$172k in the US (median published minimum and maximum). About 67% of the roles here include a salary; use Salary listed first to see those at the top.
7 SaaS companies are hiring for these roles right now, led by Braze, Ramp, and Attentive.
Questions about Senior SaaS Customer Success Manager jobs
Where do these Senior SaaS Customer Success Manager jobs come from?
Every job is pulled from the company’s own hiring system (Greenhouse, Lever, Ashby, Workable or Rippling) once an hour. We do not accept paid or reposted listings, so each role links back to the company’s live careers page.
What happens when I click Apply?
You go straight to the job on the company’s careers site and apply there. We never host applications and never see or store your details.
Why don’t all jobs show a salary?
We only show pay when the company publishes it in the job post. Around 67% of the roles on this page include a range today. Sort by “Salary listed first” to see those roles at the top.
How do I know a job is still open?
We check every company’s job board hourly. When a role is removed from the careers page, we remove it here within the hour and point you to similar open roles.
How much do SaaS Customer Success Manager roles pay?
Where companies publish a range, the typical open role here lists $108k–$172k in the US (median published minimum and maximum). Pay rises with level and varies by location; the Customer Success Manager salary guide breaks it down.
Are all of these roles based in New York?
Each role has at least one office or hiring location in New York. Some postings list several locations or also allow remote work; the location chips on each job show the full picture.
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