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Remote Mid-level SaaS Customer Success jobs

Customer success, support, onboarding, implementation and account management roles at SaaS companies, posted straight from their careers pages.

269open jobs
64SaaS companies hiring
Updated hourly from company careers pages
Apply goes straight to the company · How it works →
Remote
Any location 921 Remote 269 Remote (Worldwide) 67 Remote (US) 96 Remote (Europe) 50 Remote (UK) 25 Remote (Canada) 28 Remote (LATAM) 12 Remote (APAC) 29 Hybrid 187 United States 276 United Kingdom 64 France 36 Japan 35 Canada 33 India 29 Germany 29 Singapore 28 Ireland 20 Australia 19 Mexico 10 Netherlands 9 Brazil 8 Philippines 7 Spain 6
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Customer Success
Any function 1,750 Sales 615 Engineering 397 Customer Success 269 Marketing 121 Operations 80 Finance & Legal 74 Product 51 Data 48 People 44 Other 29 Design 22
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Mid-level
Any level 401 Junior 7 Mid-level 269 Senior 68 Manager 25 Director & VP 20 Staff & Principal 12
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Showing 26–50 of 269 jobs Clear filters ×
Newest Salary listed first

Top companies hiring for Customer Success

All 64 companies →
Pennylane 54 jobs ElevenLabs 35 jobs Ashby 18 jobs Supabase 13 jobs Cresta 10 jobs GitLab 9 jobs Twilio 8 jobs Abnormal Security 8 jobs

Remote Customer Success jobs by region

Remote 269 Remote (Worldwide) 67 Remote (US) 96 Remote (Europe) 50 Remote (UK) 25 Remote (Canada) 28 Remote (LATAM) 12 Remote (APAC) 29

Customer Success jobs by country

United States 276 United Kingdom 64 France 36 Japan 35 Canada 33 India 29 Germany 29 Singapore 28 Ireland 20 Australia 19

Customer Success jobs by level

Junior 7 Mid-level 269 Senior 68 Manager 25 Director & VP 20 Staff & Principal 12

Other SaaS job functions

Sales 615 Engineering 397 Marketing 121 Operations 80 Finance & Legal 74 Product 51 Data 48 People 44 Other 29 Design 22

About these roles

Customer Success jobs at SaaS companies

1 min read

After the sale, SaaS companies keep and grow customers through onboarding and implementation, customer success management, technical support and account management. Customer success managers usually own renewals and adoption for a book of accounts; support and implementation roles are more technical and hands-on.

Pay depends heavily on level and location. Where companies publish a range, the typical role on this page lists $110k–$153k in the US, €45k–€105k in Europe (median published minimum and maximum). About 36% of the roles here include a salary; use Salary listed first to see those at the top.

64 SaaS companies are hiring for these roles right now, led by Pennylane, ElevenLabs, and Ashby.

Questions about Mid-level SaaS Customer Success jobs

Where do these Mid-level SaaS Customer Success jobs come from?

Every job is pulled from the company’s own hiring system (Greenhouse, Lever, Ashby or Workable) once an hour. We do not accept paid or reposted listings, so each role links back to the company’s live careers page.

What happens when I click Apply?

You go straight to the job on the company’s careers site and apply there. We never host applications and never see or store your details.

Why don’t all jobs show a salary?

We only show pay when the company publishes it in the job post. Around 36% of the roles on this page include a range today. Sort by “Salary listed first” to see those roles at the top.

How do I know a job is still open?

We check every company’s job board hourly. When a role is removed from the careers page, we remove it here within the hour and point you to similar open roles.

What does “Remote (Europe)” mean?

It means the company hires remotely but only within that region, usually for tax, contract or time-zone reasons. “Remote (Worldwide)” roles have no location restriction.

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