Mid-level Customer Success jobs at HR tech companies

Recruiting, payroll, HR and employee experience software companies. Companies hiring here include Gusto, Justworks, Ashby, Docebo, Culture Amp, Oyster, Greenhouse, Awardco, Lattice, and Workleap.

After the sale, SaaS companies keep and grow customers through onboarding and implementation, customer success management, technical support and account management. Customer success managers usually own renewals and adoption for a book of accounts; support and implementation roles are more technical and hands-on.

Pay depends heavily on level and location. Where companies publish a range, the typical role on this page lists $120k–$161k in the US (median published minimum and maximum). About 45% of the roles here include a salary; use Salary listed first to see those at the top.

Remote roles make up 36% of the openings on this page. Most remote roles are limited to a region for tax and time-zone reasons, so check the location chips before you apply.

9 SaaS companies are hiring for these roles right now, led by Ashby, Gusto, and Docebo.