Manager, Customer Success
CA$102k – CA$129k / year
4 months ago
Customer Success jobs at customer service software companies
Customer service, contact centre, feedback and digital adoption software companies. Every role is posted straight from the company’s careers page.
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Customer Success Manager, Scale
$135k – $162k / year
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About these roles
Customer Success jobs at customer service software companies
Customer service, contact centre, feedback and digital adoption software companies. Companies hiring here include Intercom, Five9, Aircall, Qualtrics, Dialpad, WalkMe, SurveyMonkey, Pylon, Gorgias, and Typeform.
After the sale, SaaS companies keep and grow customers through onboarding and implementation, customer success management, technical support and account management. Customer success managers usually own renewals and adoption for a book of accounts; support and implementation roles are more technical and hands-on.
Pay depends heavily on level and location. Where companies publish a range, the typical role on this page lists $135k–$162k in the US (median published minimum and maximum). About 35% of the roles here include a salary; use Salary listed first to see those at the top.
Remote roles make up 6% of the openings on this page. Most remote roles are limited to a region for tax and time-zone reasons, so check the location chips before you apply.
8 SaaS companies are hiring for these roles right now, led by Intercom, Aircall, and WalkMe.
Questions about Customer Success jobs at customer service software companies
Where do these Customer Success jobs at customer service software companies come from?
Every job is pulled from the company’s own hiring system (Greenhouse, Lever, Ashby, Workable or Rippling) once an hour. We do not accept paid or reposted listings, so each role links back to the company’s live careers page.
What happens when I click Apply?
You go straight to the job on the company’s careers site and apply there. We never host applications and never see or store your details.
Why don’t all jobs show a salary?
We only show pay when the company publishes it in the job post. Around 35% of the roles on this page include a range today. Sort by “Salary listed first” to see those roles at the top.
How do I know a job is still open?
We check every company’s job board hourly. When a role is removed from the careers page, we remove it here within the hour and point you to similar open roles.
What does “Remote (Europe)” mean?
It means the company hires remotely but only within that region, usually for tax, contract or time-zone reasons. “Remote (Worldwide)” roles have no location restriction.
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