Customer Success jobs at customer service software companies in the United States
Customer service, contact centre, feedback and digital adoption software companies. Every role is posted straight from the company’s careers page.
Senior Director, GTM Enablement
Senior Partner Services Manager
Senior Partner Services Manager
Head of Account Management
Sr. Business Value Consultant, Agentic AI
Customer Success Manager, High Touch
Customer Success Manager, High Touch
Senior AI Deployment Consultant
Senior AI Deployment Consultant
Senior Customer Business Executive, Public Sector
Customer Success Manager, Scale
Technical Support Specialist
Technical Support Engineer
Top customer service software companies hiring
All 5 companies →Customer Experience jobs by function
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About these roles
Customer Success jobs at customer service software companies in the United States
Customer service, contact centre, feedback and digital adoption software companies. Companies hiring here include Intercom, Five9, Aircall, Qualtrics, Dialpad, WalkMe, Pylon, SurveyMonkey, Gorgias, and Typeform.
After the sale, SaaS companies keep and grow customers through onboarding and implementation, customer success management, technical support and account management. Customer success managers usually own renewals and adoption for a book of accounts; support and implementation roles are more technical and hands-on.
Pay depends heavily on level and location. Where companies publish a range, the typical role on this page lists $135k–$166k in the US (median published minimum and maximum). About 71% of the roles here include a salary; use Salary listed first to see those at the top.
5 SaaS companies are hiring for these roles right now, led by Intercom, Dialpad, and Pylon.
Questions about Customer Success jobs at customer service software companies
Where do these Customer Success jobs at customer service software companies come from?
Every job is pulled from the company’s own hiring system (Greenhouse, Lever, Ashby, Workable or Rippling) once an hour. We do not accept paid or reposted listings, so each role links back to the company’s live careers page.
What happens when I click Apply?
You go straight to the job on the company’s careers site and apply there. We never host applications and never see or store your details.
Why don’t all jobs show a salary?
We only show pay when the company publishes it in the job post. Around 71% of the roles on this page include a range today. Sort by “Salary listed first” to see those roles at the top.
How do I know a job is still open?
We check every company’s job board hourly. When a role is removed from the careers page, we remove it here within the hour and point you to similar open roles.
Are all of these roles based in the United States?
Each role has at least one office or hiring location in the United States. Some postings list several countries or also allow remote work; the location chips on each job show the full picture.
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