AI Deployment Strategist
4 months ago
Mid-level SaaS Customer Success jobs in the United States
Customer success, support, onboarding, implementation and account management roles at SaaS companies, posted straight from their careers pages.
AI Deployment Strategist
4 months ago
Enterprise Account Manager
$200k – $260k / year
4 months ago
Enterprise Account Manager
$200k – $260k / year
4 months ago
Mid-Market Account Manager
$140k – $220k / year
4 months ago
Future Opportunities: Retirement Client Relationship Manager
4 months ago
Customer Support Specialist, Health Insurance Benefits
4 months ago
Customer Success Manager, Commercial (Hybrid)
$135k – $153k / year
4 months ago
Voice of the Customer Program Manager
$127k – $269k / year
4 months ago
Agent Development Manager
$150k – $220k / year
4 months ago
Support Engineer
$210k – $250k / year
4 months ago
Technical Account Manager, AI User Segment
4 months ago
Level 3 Support Analyst – AI Specialist
$82k – $118k / year
4 months ago
Account Management Lead – SMB
$214k – $289k / year
4 months ago
Customer Success Performance Insight Analyst
4 months ago
Continuous Improvement Coach
$36 – $40 / hour
4 months ago
Named Account Manager, Enterprise
$172k – $215k / year
4 months ago
Customer Success Manager, EPM – San Francisco, Austin, or New York
$150k – $165k / year
4 months ago
Agent Deployment Engineer
$175k – $230k / year
4 months ago
Lead Engagement Manager, FDE – DNB
$179k – $246k / year
5 months ago
Customer Success Manager, Ads Solutions (New York City)
$162k – $230k / year
5 months ago
Success Insights Manager
$116k – $174k / year
5 months ago
Deployment Strategist
$182k – $250k / year
5 months ago
Engagement Manager, Public Sector
$233k – $291k / year
5 months ago
Technical Account Manager
5 months ago
Top companies hiring for Customer Success
All 52 companies →Remote Customer Success jobs by region
Customer Success jobs by country
Customer Success jobs by level
Other SaaS job functions
About these roles
Customer Success jobs at SaaS companies
After the sale, SaaS companies keep and grow customers through onboarding and implementation, customer success management, technical support and account management. Customer success managers usually own renewals and adoption for a book of accounts; support and implementation roles are more technical and hands-on.
Pay depends heavily on level and location. Where companies publish a range, the typical role on this page lists $159k–$210k in the US (median published minimum and maximum). About 79% of the roles here include a salary; use Salary listed first to see those at the top.
Remote roles make up 1% of the openings on this page. Most remote roles are limited to a region for tax and time-zone reasons, so check the location chips before you apply.
52 SaaS companies are hiring for these roles right now, led by OpenAI, Anthropic, and Stripe.
Questions about Mid-level SaaS Customer Success jobs
Where do these Mid-level SaaS Customer Success jobs come from?
Every job is pulled from the company’s own hiring system (Greenhouse, Lever, Ashby or Workable) once an hour. We do not accept paid or reposted listings, so each role links back to the company’s live careers page.
What happens when I click Apply?
You go straight to the job on the company’s careers site and apply there. We never host applications and never see or store your details.
Why don’t all jobs show a salary?
We only show pay when the company publishes it in the job post. Around 79% of the roles on this page include a range today. Sort by “Salary listed first” to see those roles at the top.
How do I know a job is still open?
We check every company’s job board hourly. When a role is removed from the careers page, we remove it here within the hour and point you to similar open roles.
Are all of these roles based in the United States?
Each role has at least one office or hiring location in the United States. Some postings list several countries or also allow remote work; the location chips on each job show the full picture.
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