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SaaS Customer Success jobs in the United States

Customer success, support, onboarding, implementation and account management roles at SaaS companies, posted straight from their careers pages.

429open jobs
69SaaS companies hiring
Updated hourly from company careers pages
Apply goes straight to the company · How it works →
United States
Any location 1,439 Remote 401 Remote (Worldwide) 97 Remote (US) 172 Remote (Europe) 63 Remote (UK) 35 Remote (Canada) 42 Remote (LATAM) 16 Remote (APAC) 36 Hybrid 298 United States 429 United Kingdom 96 France 55 Japan 55 India 51 Germany 46 Canada 45 Singapore 45 Australia 37 Ireland 36 Mexico 16 Netherlands 12 Spain 11 Brazil 9 China 9
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Customer Success
Any function 5,766 Engineering 2,034 Sales 1,228 Customer Success 429 Operations 424 Marketing 410 Finance & Legal 360 Product 337 People 183 Data 160 Design 131 Other 70
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Level
Any level 429 Junior 12 Mid-level 276 Senior 73 Manager 29 Director & VP 34 Staff & Principal 5
Showing 176–200 of 429 jobs Clear filters ×
Newest Salary listed first

Top companies hiring for Customer Success

All 69 companies →
OpenAI 38 jobs Anthropic 34 jobs Datadog 24 jobs Braze 24 jobs Databricks 21 jobs Stripe 19 jobs Ramp 17 jobs Harvey 16 jobs

Remote Customer Success jobs by region

Remote 401 Remote (Worldwide) 97 Remote (US) 172 Remote (Europe) 63 Remote (UK) 35 Remote (Canada) 42 Remote (LATAM) 16 Remote (APAC) 36

Customer Success jobs by country

United States 429 United Kingdom 96 France 55 Japan 55 India 51 Germany 46 Canada 45 Singapore 45 Australia 37 Ireland 36

Customer Success jobs by level

Junior 12 Mid-level 276 Senior 73 Manager 29 Director & VP 34 Staff & Principal 5

Other SaaS job functions

Engineering 2,034 Sales 1,228 Operations 424 Marketing 410 Finance & Legal 360 Product 337 People 183 Data 160 Design 131 Other 70

About these roles

Customer Success jobs at SaaS companies

1 min read

After the sale, SaaS companies keep and grow customers through onboarding and implementation, customer success management, technical support and account management. Customer success managers usually own renewals and adoption for a book of accounts; support and implementation roles are more technical and hands-on.

Pay depends heavily on level and location. Where companies publish a range, the typical role on this page lists $155k–$210k in the US (median published minimum and maximum). About 77% of the roles here include a salary; use Salary listed first to see those at the top.

Remote roles make up 2% of the openings on this page. Most remote roles are limited to a region for tax and time-zone reasons, so check the location chips before you apply.

69 SaaS companies are hiring for these roles right now, led by OpenAI, Anthropic, and Datadog.

Questions about SaaS Customer Success jobs

Where do these SaaS Customer Success jobs come from?

Every job is pulled from the company’s own hiring system (Greenhouse, Lever, Ashby or Workable) once an hour. We do not accept paid or reposted listings, so each role links back to the company’s live careers page.

What happens when I click Apply?

You go straight to the job on the company’s careers site and apply there. We never host applications and never see or store your details.

Why don’t all jobs show a salary?

We only show pay when the company publishes it in the job post. Around 77% of the roles on this page include a range today. Sort by “Salary listed first” to see those roles at the top.

How do I know a job is still open?

We check every company’s job board hourly. When a role is removed from the careers page, we remove it here within the hour and point you to similar open roles.

Are all of these roles based in the United States?

Each role has at least one office or hiring location in the United States. Some postings list several countries or also allow remote work; the location chips on each job show the full picture.

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