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Remote SaaS Customer Success jobs in US

Customer success, support, onboarding, implementation and account management roles at SaaS companies, posted straight from their careers pages.

174open jobs
59SaaS companies hiring
Updated hourly from company careers pages
Apply goes straight to the company · How it works →
Remote (US)
Any location 1,433 Remote 402 Remote (Worldwide) 97 Remote (US) 174 Remote (Europe) 63 Remote (UK) 34 Remote (Canada) 42 Remote (LATAM) 16 Remote (APAC) 36 Hybrid 295 United States 428 United Kingdom 95 France 55 Japan 55 India 50 Canada 46 Germany 45 Singapore 45 Australia 37 Ireland 36 Mexico 16 Netherlands 13 Spain 11 Brazil 9 China 9
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Customer Success
Any function 1,914 Engineering 587 Sales 581 Customer Success 174 Marketing 150 Operations 83 Product 82 Finance & Legal 79 Data 59 People 56 Design 37 Other 26
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Level
Any level 174 Junior 5 Mid-level 98 Senior 31 Manager 15 Director & VP 17 Staff & Principal 8
Showing 1–25 of 174 jobs Clear filters ×
Newest Salary listed first

Top companies hiring for Customer Success

All 59 companies →
Ashby 15 jobs GitLab 12 jobs Cresta 12 jobs Abnormal Security 11 jobs ElevenLabs 10 jobs Ramp 8 jobs Mixpanel 5 jobs Linear 4 jobs

Remote Customer Success jobs by region

Remote 402 Remote (Worldwide) 97 Remote (US) 174 Remote (Europe) 63 Remote (UK) 34 Remote (Canada) 42 Remote (LATAM) 16 Remote (APAC) 36

Customer Success jobs by country

United States 428 United Kingdom 95 France 55 Japan 55 India 50 Canada 46 Germany 45 Singapore 45 Australia 37 Ireland 36

Customer Success jobs by level

Junior 5 Mid-level 98 Senior 31 Manager 15 Director & VP 17 Staff & Principal 8

Other SaaS job functions

Engineering 587 Sales 581 Marketing 150 Operations 83 Product 82 Finance & Legal 79 Data 59 People 56 Design 37 Other 26

About these roles

Customer Success jobs at SaaS companies

1 min read

After the sale, SaaS companies keep and grow customers through onboarding and implementation, customer success management, technical support and account management. Customer success managers usually own renewals and adoption for a book of accounts; support and implementation roles are more technical and hands-on.

Pay depends heavily on level and location. Where companies publish a range, the typical role on this page lists $120k–$161k in the US (median published minimum and maximum). About 72% of the roles here include a salary; use Salary listed first to see those at the top.

59 SaaS companies are hiring for these roles right now, led by Ashby, GitLab, and Cresta.

Questions about SaaS Customer Success jobs

Where do these SaaS Customer Success jobs come from?

Every job is pulled from the company’s own hiring system (Greenhouse, Lever, Ashby or Workable) once an hour. We do not accept paid or reposted listings, so each role links back to the company’s live careers page.

What happens when I click Apply?

You go straight to the job on the company’s careers site and apply there. We never host applications and never see or store your details.

Why don’t all jobs show a salary?

We only show pay when the company publishes it in the job post. Around 72% of the roles on this page include a range today. Sort by “Salary listed first” to see those roles at the top.

How do I know a job is still open?

We check every company’s job board hourly. When a role is removed from the careers page, we remove it here within the hour and point you to similar open roles.

What does “Remote (Europe)” mean?

It means the company hires remotely but only within that region, usually for tax, contract or time-zone reasons. “Remote (Worldwide)” roles have no location restriction.

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