Technical Success Manager – Public Sector
$149k – $186k / year
3 weeks ago
Mid-level SaaS Customer Success jobs in the United States
Customer success, support, onboarding, implementation and account management roles at SaaS companies, posted straight from their careers pages.
Account Manager, SMB
$70k – $78k / year
3 weeks ago
AI Support Engineer, Government – Washington, D.C.
$162k – $234k / year
3 weeks ago
AI Support Engineer, Government – San Francisco, CA
$180k – $260k / year
3 weeks ago
Mid-Market Account Manager
$140k – $220k / year
3 weeks ago
Support Systems Lead (NYC)
$140k – $180k / year
4 weeks ago
Support Systems Lead (Foster City)
$140k – $180k / year
4 weeks ago
Global Account Manager, Telco
$150k – $197k / year
4 weeks ago
Renewals Manager
$100k – $120k / year
4 weeks ago
Support Operations, Privy
4 weeks ago
Support Delivery Lead
$234k – $260k / year
4 weeks ago
Customer Success Manager, High Touch
$135k – $162k / year
4 weeks ago
Customer Success Manager, High Touch
$150k – $180k / year
4 weeks ago
Deployment Strategist – DHS/DOJ
$177k – $221k / year
4 weeks ago
Customer Experience Specialist
$55k – $70k / year
4 weeks ago
Revenue Enablement Manager, Onboarding
4 weeks ago
Enterprise Customer Success Manager – Denver
$90k – $120k / year
1 month ago
Scaled Customer Success Manager
$115k – $130k / year
1 month ago
Engagement Manager (Homeland Layered Defense), Public Sector
$166k – $249k / year
1 month ago
Engagement Manager (Homeland Layered Defense), Public Sector
$166k – $208k / year
1 month ago
Technical Account Manager, Billing
1 month ago
Enablement Lead, Government
$207k – $295k / year
1 month ago
IT Support Specialist
$160k – $180k / year
1 month ago
Enterprise Customer Success Manager — East (Bilingual: English/Spanish)
$132k – $165k / year
1 month ago
Enterprise Account Manager
1 month ago
Top companies hiring for Customer Success
All 52 companies →Remote Customer Success jobs by region
Customer Success jobs by country
Customer Success jobs by level
Other SaaS job functions
About these roles
Customer Success jobs at SaaS companies
After the sale, SaaS companies keep and grow customers through onboarding and implementation, customer success management, technical support and account management. Customer success managers usually own renewals and adoption for a book of accounts; support and implementation roles are more technical and hands-on.
Pay depends heavily on level and location. Where companies publish a range, the typical role on this page lists $159k–$210k in the US (median published minimum and maximum). About 79% of the roles here include a salary; use Salary listed first to see those at the top.
Remote roles make up 1% of the openings on this page. Most remote roles are limited to a region for tax and time-zone reasons, so check the location chips before you apply.
52 SaaS companies are hiring for these roles right now, led by OpenAI, Anthropic, and Stripe.
Questions about Mid-level SaaS Customer Success jobs
Where do these Mid-level SaaS Customer Success jobs come from?
Every job is pulled from the company’s own hiring system (Greenhouse, Lever, Ashby or Workable) once an hour. We do not accept paid or reposted listings, so each role links back to the company’s live careers page.
What happens when I click Apply?
You go straight to the job on the company’s careers site and apply there. We never host applications and never see or store your details.
Why don’t all jobs show a salary?
We only show pay when the company publishes it in the job post. Around 79% of the roles on this page include a range today. Sort by “Salary listed first” to see those roles at the top.
How do I know a job is still open?
We check every company’s job board hourly. When a role is removed from the careers page, we remove it here within the hour and point you to similar open roles.
Are all of these roles based in the United States?
Each role has at least one office or hiring location in the United States. Some postings list several countries or also allow remote work; the location chips on each job show the full picture.
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