Mid-level Customer Success jobs at productivity and collaboration software companies

Work management, collaboration, scheduling and file sharing software companies. Companies hiring here include Notion, Asana, Smartsheet, Wrike, ClickUp, Dropbox, Miro, Calendly, and Airtable.

After the sale, SaaS companies keep and grow customers through onboarding and implementation, customer success management, technical support and account management. Customer success managers usually own renewals and adoption for a book of accounts; support and implementation roles are more technical and hands-on.

Pay depends heavily on level and location. Where companies publish a range, the typical role on this page lists $147k–$185k in the US (median published minimum and maximum). About 38% of the roles here include a salary; use Salary listed first to see those at the top.

Remote roles make up 31% of the openings on this page. Most remote roles are limited to a region for tax and time-zone reasons, so check the location chips before you apply.

7 SaaS companies are hiring for these roles right now, led by Asana, Wrike, and Dropbox.