Customer Success jobs at developer tools companies in the United States
Companies that build tools, platforms and APIs for software developers. Every role is posted straight from the company’s careers page.
SVP, Customer Success & Professional Services
Customer Support Engineer
Support Engineer I (NYC, Weekend Shift)
Support Engineer I (FC, Weekend Shift)
Digital Customer Success Program Manager
Premium Support Engineer (NYC, Weekend Shift)
Premium Support Engineer (Foster City, Weekend Shift)
Technical Enablement Director
Support Systems Lead (NYC)
Support Systems Lead (Foster City)
Technical Customer Success Manager
Head of Professional Services
Senior Technical Account Manager
Mid-Market Account Manager
Senior Technical Customer Success Manager
Senior Technical Customer Success Manager
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About these roles
Customer Success jobs at developer tools companies in the United States
Companies that build tools, platforms and APIs for software developers. Companies hiring here include GitLab, Twilio, Vercel, Kong, Replit, Temporal, LaunchDarkly, Supabase, Sentry, and Algolia.
After the sale, SaaS companies keep and grow customers through onboarding and implementation, customer success management, technical support and account management. Customer success managers usually own renewals and adoption for a book of accounts; support and implementation roles are more technical and hands-on.
Pay depends heavily on level and location. Where companies publish a range, the typical role on this page lists $155k–$200k in the US (median published minimum and maximum). About 94% of the roles here include a salary; use Salary listed first to see those at the top.
7 SaaS companies are hiring for these roles right now, led by Replit, Sentry, and Cloudinary.
Questions about Customer Success jobs at developer tools companies
Where do these Customer Success jobs at developer tools companies come from?
Every job is pulled from the company’s own hiring system (Greenhouse, Lever, Ashby, Workable or Rippling) once an hour. We do not accept paid or reposted listings, so each role links back to the company’s live careers page.
What happens when I click Apply?
You go straight to the job on the company’s careers site and apply there. We never host applications and never see or store your details.
Why don’t all jobs show a salary?
We only show pay when the company publishes it in the job post. Around 94% of the roles on this page include a range today. Sort by “Salary listed first” to see those roles at the top.
How do I know a job is still open?
We check every company’s job board hourly. When a role is removed from the careers page, we remove it here within the hour and point you to similar open roles.
Are all of these roles based in the United States?
Each role has at least one office or hiring location in the United States. Some postings list several countries or also allow remote work; the location chips on each job show the full picture.
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