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Remote Senior SaaS Customer Success jobs

Customer success, support, onboarding, implementation and account management roles at SaaS companies, posted straight from their careers pages.

68open jobs
29SaaS companies hiring
Updated hourly from company careers pages
Apply goes straight to the company · How it works →
Remote
Any location 278 Remote 68 Remote (Worldwide) 23 Remote (US) 31 Remote (Europe) 6 Remote (UK) 6 Remote (Canada) 9 Remote (LATAM) 2 Remote (APAC) 2 Hybrid 71 United States 70 United Kingdom 22 Japan 13 Australia 11 India 10 Germany 8 France 8 Singapore 8 Canada 7 Ireland 4 Spain 4 Portugal 3 Hong Kong 2 Mexico 2 Poland 2
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Customer Success
Any function 724 Engineering 304 Sales 189 Customer Success 68 Marketing 32 Finance & Legal 31 Product 23 People 23 Operations 20 Data 19 Design 13 Other 2
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Senior
Any level 401 Junior 7 Mid-level 269 Senior 68 Manager 25 Director & VP 20 Staff & Principal 12
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Showing 26–50 of 68 jobs Clear filters ×
Newest Salary listed first

Top companies hiring for Customer Success

All 29 companies →
Cloudflare 19 jobs GitLab 8 jobs Kong 3 jobs Ashby 3 jobs ClickUp 3 jobs Salesloft 3 jobs Temporal 2 jobs Abnormal Security 2 jobs

Remote Customer Success jobs by region

Remote 68 Remote (Worldwide) 23 Remote (US) 31 Remote (Europe) 6 Remote (UK) 6 Remote (Canada) 9 Remote (LATAM) 2 Remote (APAC) 2

Customer Success jobs by country

United States 70 United Kingdom 22 Japan 13 Australia 11 India 10 Germany 8 France 8 Singapore 8 Canada 7 Ireland 4

Customer Success jobs by level

Junior 7 Mid-level 269 Senior 68 Manager 25 Director & VP 20 Staff & Principal 12

Other SaaS job functions

Engineering 304 Sales 189 Marketing 32 Finance & Legal 31 Product 23 People 23 Operations 20 Data 19 Design 13 Other 2

About these roles

Customer Success jobs at SaaS companies

1 min read

After the sale, SaaS companies keep and grow customers through onboarding and implementation, customer success management, technical support and account management. Customer success managers usually own renewals and adoption for a book of accounts; support and implementation roles are more technical and hands-on.

Pay depends heavily on level and location. Where companies publish a range, the typical role on this page lists $120k–$182k in the US (median published minimum and maximum). About 53% of the roles here include a salary; use Salary listed first to see those at the top.

29 SaaS companies are hiring for these roles right now, led by Cloudflare, GitLab, and Kong.

Questions about Senior SaaS Customer Success jobs

Where do these Senior SaaS Customer Success jobs come from?

Every job is pulled from the company’s own hiring system (Greenhouse, Lever, Ashby or Workable) once an hour. We do not accept paid or reposted listings, so each role links back to the company’s live careers page.

What happens when I click Apply?

You go straight to the job on the company’s careers site and apply there. We never host applications and never see or store your details.

Why don’t all jobs show a salary?

We only show pay when the company publishes it in the job post. Around 53% of the roles on this page include a range today. Sort by “Salary listed first” to see those roles at the top.

How do I know a job is still open?

We check every company’s job board hourly. When a role is removed from the careers page, we remove it here within the hour and point you to similar open roles.

What does “Remote (Europe)” mean?

It means the company hires remotely but only within that region, usually for tax, contract or time-zone reasons. “Remote (Worldwide)” roles have no location restriction.

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