Mid-level SaaS Customer Success jobs in Japan
Customer success, support, onboarding, implementation and account management roles at SaaS companies, posted straight from their careers pages.
Customer Success Manager
Technical Account Manager, Auth0
Product Support Specialist
Channel Enablement – Tokyo
Strategic Support Analyst
Enterprise Customer Success Manager
Enterprise Customer Success Manager
Technical Support Engineer II
Technical Support Engineer II
Top companies hiring for Customer Success
All 18 companies →Remote Customer Success jobs by region
Customer Success jobs by country
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Other SaaS job functions
About these roles
Customer Success jobs at SaaS companies
After the sale, SaaS companies keep and grow customers through onboarding and implementation, customer success management, technical support and account management. Customer success managers usually own renewals and adoption for a book of accounts; support and implementation roles are more technical and hands-on.
18 SaaS companies are hiring for these roles right now, led by Datadog, Anthropic, and Josys.
Questions about Mid-level SaaS Customer Success jobs
Where do these Mid-level SaaS Customer Success jobs come from?
Every job is pulled from the company’s own hiring system (Greenhouse, Lever, Ashby or Workable) once an hour. We do not accept paid or reposted listings, so each role links back to the company’s live careers page.
What happens when I click Apply?
You go straight to the job on the company’s careers site and apply there. We never host applications and never see or store your details.
Why don’t all jobs show a salary?
We only show pay when the company publishes it in the job post. Around 0% of the roles on this page include a range today. Sort by “Salary listed first” to see those roles at the top.
How do I know a job is still open?
We check every company’s job board hourly. When a role is removed from the careers page, we remove it here within the hour and point you to similar open roles.
Are all of these roles based in Japan?
Each role has at least one office or hiring location in Japan. Some postings list several countries or also allow remote work; the location chips on each job show the full picture.
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