Hybrid mid-level Customer Success jobs at fintech companies

Payments, spend management, accounting and financial planning software companies. Companies hiring here include Stripe, Airwallex, Brex, Ramp, Pennylane, Pigment, Anaplan, Plaid, Carta, and Rillet.

After the sale, SaaS companies keep and grow customers through onboarding and implementation, customer success management, technical support and account management. Customer success managers usually own renewals and adoption for a book of accounts; support and implementation roles are more technical and hands-on.

Pay depends heavily on level and location. Where companies publish a range, the typical role on this page lists $150k–$215k in the US (median published minimum and maximum). About 53% of the roles here include a salary; use Salary listed first to see those at the top.

Remote roles make up 14% of the openings on this page. Most remote roles are limited to a region for tax and time-zone reasons, so check the location chips before you apply.

7 SaaS companies are hiring for these roles right now, led by Pigment, Ramp, and Plaid.