Hybrid mid-level Customer Success jobs at AI companies
AI labs and AI-first software companies building models, agents and AI products. Every role is posted straight from the company’s careers page.
Customer Success Manager, Mid-Market
Lead, Ads Prospecting & Customer Intelligence
AI Support Engineer – Singapore (Korean Speaking)
AI Support Engineer, Government – Washington, D.C.
AI Support Engineer, Government – San Francisco, CA
Customer Success Leader, Southern Europe & DACH
Customer Success Leader, Southern Europe & DACH
Mid-Market Customer Success Manager (Dallas)
Revenue Enablement Manager, Onboarding
Scaled Customer Success Manager
Enablement Lead, Government
AI Support Engineer – Tokyo
Support Vendor Manager
Engagement Manager, EMEA
Early Access Deployment Engineer
AI Support Engineer – Singapore
AI Support Engineer, Biosciences – San Francisco
Support Delivery Lead, Government
Support Delivery Lead, Ads
Support Operations Lead
Customer Success Manager, Enterprise, EMEA
Enterprise Customer Success Manager
Engagement Manager
Engagement Manager
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About these roles
Hybrid mid-level Customer Success jobs at AI companies
AI labs and AI-first software companies building models, agents and AI products. Companies hiring here include OpenAI, Anthropic, Harvey, Cohere, Sierra, Scale AI, Cresta, ElevenLabs, Decagon, and Synthesia.
After the sale, SaaS companies keep and grow customers through onboarding and implementation, customer success management, technical support and account management. Customer success managers usually own renewals and adoption for a book of accounts; support and implementation roles are more technical and hands-on.
Pay depends heavily on level and location. Where companies publish a range, the typical role on this page lists $180k–$239k in the US (median published minimum and maximum). About 60% of the roles here include a salary; use Salary listed first to see those at the top.
Remote roles make up 2% of the openings on this page. Most remote roles are limited to a region for tax and time-zone reasons, so check the location chips before you apply.
3 SaaS companies are hiring for these roles right now, led by OpenAI, Harvey, and Synthesia.
Questions about Mid-level Customer Success jobs at AI companies
Where do these Mid-level Customer Success jobs at AI companies come from?
Every job is pulled from the company’s own hiring system (Greenhouse, Lever, Ashby, Workable or Rippling) once an hour. We do not accept paid or reposted listings, so each role links back to the company’s live careers page.
What happens when I click Apply?
You go straight to the job on the company’s careers site and apply there. We never host applications and never see or store your details.
Why don’t all jobs show a salary?
We only show pay when the company publishes it in the job post. Around 60% of the roles on this page include a range today. Sort by “Salary listed first” to see those roles at the top.
How do I know a job is still open?
We check every company’s job board hourly. When a role is removed from the careers page, we remove it here within the hour and point you to similar open roles.
What does “Remote (Europe)” mean?
It means the company hires remotely but only within that region, usually for tax, contract or time-zone reasons. “Remote (Worldwide)” roles have no location restriction.
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