Director & VP SaaS Customer Success jobs
Customer success, support, onboarding, implementation and account management roles at SaaS companies, posted straight from their careers pages.
Head of Customer Support
Head of Customer Success, Enterprise
Client Services Director (Remote Eligible)
Global Head of Sales Enablement
Head of Global Renewals
Head of Support
Director, Recruiting Enablement & Programs
Head of Customer Success, Enterprise
Director, Technical Account Management
Director of Agent Deployment Engineering
Customer Strategy Director
Customer Strategy Director
Director, People Operations & Enablement
Director, Customer Advocacy
Program Director
Program Director
Top companies hiring for Customer Success
All 37 companies →Remote Customer Success jobs by region
Customer Success jobs by country
Customer Success jobs by level
Other SaaS job functions
About these roles
Customer Success jobs at SaaS companies
After the sale, SaaS companies keep and grow customers through onboarding and implementation, customer success management, technical support and account management. Customer success managers usually own renewals and adoption for a book of accounts; support and implementation roles are more technical and hands-on.
Pay depends heavily on level and location. Where companies publish a range, the typical role on this page lists $208k–$270k in the US (median published minimum and maximum). About 49% of the roles here include a salary; use Salary listed first to see those at the top.
Remote roles make up 30% of the openings on this page. Most remote roles are limited to a region for tax and time-zone reasons, so check the location chips before you apply.
37 SaaS companies are hiring for these roles right now, led by Airwallex, Anthropic, and Braze.
Questions about Director & VP SaaS Customer Success jobs
Where do these Director & VP SaaS Customer Success jobs come from?
Every job is pulled from the company’s own hiring system (Greenhouse, Lever, Ashby or Workable) once an hour. We do not accept paid or reposted listings, so each role links back to the company’s live careers page.
What happens when I click Apply?
You go straight to the job on the company’s careers site and apply there. We never host applications and never see or store your details.
Why don’t all jobs show a salary?
We only show pay when the company publishes it in the job post. Around 49% of the roles on this page include a range today. Sort by “Salary listed first” to see those roles at the top.
How do I know a job is still open?
We check every company’s job board hourly. When a role is removed from the careers page, we remove it here within the hour and point you to similar open roles.
What does “Remote (Europe)” mean?
It means the company hires remotely but only within that region, usually for tax, contract or time-zone reasons. “Remote (Worldwide)” roles have no location restriction.
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