Mid-level SaaS Customer Success jobs
Customer success, support, onboarding, implementation and account management roles at SaaS companies, posted straight from their careers pages.
Renewals Specialist
Founding Customer Success Manager, SME & Growth
GTM Enablement Manager (Technical)
Customer Trust Specialist
Customer Success Manager, Enterprise (Missouri Valley)
Account Manager, SMB
Professional Services Consultant (Spanish-Speaking)
Customer Success Manager, Enterprise
Customer Success Manager, Canada (Toronto)
Digital Customer Success Manager
Premium Support Engineer (NYC, Weekend Shift)
Premium Support Engineer (Foster City, Weekend Shift)
Technical Account Manager
Deployment Strategist – LATAM
People Ops Onboarding Specialist, EMEA
IT Operations Support Lead (Relocation to Singapore)
IT Operations Support Lead (Relocation to Singapore)
Account Manager, SME & Growth
Technical CX Specialist – EMEA (Wed–Sun)
Renewal Account Manager
Customer Success Manager, Beneficial Deployments – Life Sciences
Premium Support Engineer (London, Weekend)
Premium Support Engineer (Singapore, Weekend)
Account Manager Lead – Corporate
Top companies hiring for Customer Success
All 117 companies →Remote Customer Success jobs by region
Customer Success jobs by country
Customer Success jobs by level
Other SaaS job functions
About these roles
Customer Success jobs at SaaS companies
After the sale, SaaS companies keep and grow customers through onboarding and implementation, customer success management, technical support and account management. Customer success managers usually own renewals and adoption for a book of accounts; support and implementation roles are more technical and hands-on.
Pay depends heavily on level and location. Where companies publish a range, the typical role on this page lists $140k–$186k in the US, £105k–£140k in the UK, €60k–€87k in Europe (median published minimum and maximum). About 39% of the roles here include a salary; use Salary listed first to see those at the top.
Remote roles make up 29% of the openings on this page. Most remote roles are limited to a region for tax and time-zone reasons, so check the location chips before you apply.
117 SaaS companies are hiring for these roles right now, led by Pennylane, OpenAI, and ElevenLabs.
Questions about Mid-level SaaS Customer Success jobs
Where do these Mid-level SaaS Customer Success jobs come from?
Every job is pulled from the company’s own hiring system (Greenhouse, Lever, Ashby or Workable) once an hour. We do not accept paid or reposted listings, so each role links back to the company’s live careers page.
What happens when I click Apply?
You go straight to the job on the company’s careers site and apply there. We never host applications and never see or store your details.
Why don’t all jobs show a salary?
We only show pay when the company publishes it in the job post. Around 39% of the roles on this page include a range today. Sort by “Salary listed first” to see those roles at the top.
How do I know a job is still open?
We check every company’s job board hourly. When a role is removed from the careers page, we remove it here within the hour and point you to similar open roles.
What does “Remote (Europe)” mean?
It means the company hires remotely but only within that region, usually for tax, contract or time-zone reasons. “Remote (Worldwide)” roles have no location restriction.
Hiring for your SaaS? Find a specialist agency
Compare reviewed customer success and community agencies while you hire in-house.