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Senior SaaS Customer Success jobs

Customer success, support, onboarding, implementation and account management roles at SaaS companies, posted straight from their careers pages.

278open jobs
70SaaS companies hiring
Updated hourly from company careers pages
Apply goes straight to the company · How it works →
Location
Any location 278 Remote 68 Remote (Worldwide) 23 Remote (US) 31 Remote (Europe) 6 Remote (UK) 6 Remote (Canada) 9 Remote (LATAM) 2 Remote (APAC) 2 Hybrid 71 United States 70 United Kingdom 22 Japan 13 Australia 11 India 10 Germany 8 France 8 Singapore 8 Canada 7 Ireland 4 Spain 4 Portugal 3 Hong Kong 2 Mexico 2 Poland 2
Customer Success
Any function 3,142 Engineering 1,371 Sales 601 Customer Success 278 Product 189 Finance & Legal 182 Marketing 158 Operations 106 People 101 Data 92 Design 52 Other 12
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Senior
Any level 1,430 Intern 5 Junior 37 Mid-level 921 Senior 278 Manager 94 Director & VP 67 Staff & Principal 28
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Showing 76–100 of 278 jobs Clear filters ×
Newest Salary listed first

Top companies hiring for Customer Success

All 70 companies →
Cloudflare 49 jobs Databricks 21 jobs Braze 16 jobs MongoDB 11 jobs Airwallex 10 jobs Contentsquare 10 jobs GitLab 9 jobs Intercom 8 jobs

Remote Customer Success jobs by region

Remote 68 Remote (Worldwide) 23 Remote (US) 31 Remote (Europe) 6 Remote (UK) 6 Remote (Canada) 9 Remote (LATAM) 2 Remote (APAC) 2

Customer Success jobs by country

United States 70 United Kingdom 22 Japan 13 Australia 11 India 10 Germany 8 France 8 Singapore 8 Canada 7 Ireland 4

Customer Success jobs by level

Intern 5 Junior 37 Mid-level 921 Senior 278 Manager 94 Director & VP 67 Staff & Principal 28

Other SaaS job functions

Engineering 1,371 Sales 601 Product 189 Finance & Legal 182 Marketing 158 Operations 106 People 101 Data 92 Design 52 Other 12

About these roles

Customer Success jobs at SaaS companies

1 min read

After the sale, SaaS companies keep and grow customers through onboarding and implementation, customer success management, technical support and account management. Customer success managers usually own renewals and adoption for a book of accounts; support and implementation roles are more technical and hands-on.

Pay depends heavily on level and location. Where companies publish a range, the typical role on this page lists $142k–$190k in the US, €94k–€124k in Europe (median published minimum and maximum). About 40% of the roles here include a salary; use Salary listed first to see those at the top.

Remote roles make up 24% of the openings on this page. Most remote roles are limited to a region for tax and time-zone reasons, so check the location chips before you apply.

70 SaaS companies are hiring for these roles right now, led by Cloudflare, Databricks, and Braze.

Questions about Senior SaaS Customer Success jobs

Where do these Senior SaaS Customer Success jobs come from?

Every job is pulled from the company’s own hiring system (Greenhouse, Lever, Ashby or Workable) once an hour. We do not accept paid or reposted listings, so each role links back to the company’s live careers page.

What happens when I click Apply?

You go straight to the job on the company’s careers site and apply there. We never host applications and never see or store your details.

Why don’t all jobs show a salary?

We only show pay when the company publishes it in the job post. Around 40% of the roles on this page include a range today. Sort by “Salary listed first” to see those roles at the top.

How do I know a job is still open?

We check every company’s job board hourly. When a role is removed from the careers page, we remove it here within the hour and point you to similar open roles.

What does “Remote (Europe)” mean?

It means the company hires remotely but only within that region, usually for tax, contract or time-zone reasons. “Remote (Worldwide)” roles have no location restriction.

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