Technical Account Manager, Japan
2 months ago
SaaS Customer Success jobs
Customer success, support, onboarding, implementation and account management roles at SaaS companies, posted straight from their careers pages.
Senior Customer Success Manager
$97k – $190k / year
2 months ago
Support Operations Lead
$279k – $310k / year
2 months ago
Product Engagement Manager, User Operations
$279k – $310k / year
2 months ago
Customer Success Lead – Western Europe
2 months ago
Technical Account Manager – GCN
2 months ago
Technical Account Manager
2 months ago
Technical Onboarding Specialist – Praxissoftware (x/f/m)
2 months ago
AI Enablement Program Manager
$160k – $240k / year
3 months ago
IT Support Dublin, EMEA Regional Lead
3 months ago
Technical Support Engineer – PST
3 months ago
Senior Technical Account Manager
$163k – $204k / year
3 months ago
Customer Support Specialist, Bilingual English & Japanese
A$80k – A$120k / year
3 months ago
Technical Quality Specialist
3 months ago
Customer Engineer – Iberia & Italy
3 months ago
Account Manager, Mid Book, SME & Growth
3 months ago
Customer Success Manager, Revenue Suite
3 months ago
Senior Customer Engineer – ANZ
3 months ago
Application Support Engineer
3 months ago
Implementation Specialist, CMMC
$120k – $150k / year
3 months ago
Head of Customer Support
3 months ago
Deployment Strategist, Space Systems Command
$203k – $254k / year
3 months ago
Customer Success Manager
3 months ago
Senior Customer Success Manager
$97k – $190k / year
3 months ago
Major Account Manager (EMEA)
3 months ago
Top companies hiring for Customer Success
All 137 companies →Remote Customer Success jobs by region
Customer Success jobs by country
Customer Success jobs by level
Other SaaS job functions
About these roles
Customer Success jobs at SaaS companies
After the sale, SaaS companies keep and grow customers through onboarding and implementation, customer success management, technical support and account management. Customer success managers usually own renewals and adoption for a book of accounts; support and implementation roles are more technical and hands-on.
Pay depends heavily on level and location. Where companies publish a range, the typical role on this page lists $145k–$197k in the US, £85k–£120k in the UK, €90k–€124k in Europe (median published minimum and maximum). About 40% of the roles here include a salary; use Salary listed first to see those at the top.
Remote roles make up 28% of the openings on this page. Most remote roles are limited to a region for tax and time-zone reasons, so check the location chips before you apply.
137 SaaS companies are hiring for these roles right now, led by Pennylane, Cloudflare, and Airwallex.
Questions about SaaS Customer Success jobs
Where do these SaaS Customer Success jobs come from?
Every job is pulled from the company’s own hiring system (Greenhouse, Lever, Ashby or Workable) once an hour. We do not accept paid or reposted listings, so each role links back to the company’s live careers page.
What happens when I click Apply?
You go straight to the job on the company’s careers site and apply there. We never host applications and never see or store your details.
Why don’t all jobs show a salary?
We only show pay when the company publishes it in the job post. Around 40% of the roles on this page include a range today. Sort by “Salary listed first” to see those roles at the top.
How do I know a job is still open?
We check every company’s job board hourly. When a role is removed from the careers page, we remove it here within the hour and point you to similar open roles.
What does “Remote (Europe)” mean?
It means the company hires remotely but only within that region, usually for tax, contract or time-zone reasons. “Remote (Worldwide)” roles have no location restriction.
Hiring for your SaaS? Find a specialist agency
Compare reviewed customer success and community agencies while you hire in-house.