SaaS Customer Success jobs
Customer success, support, onboarding, implementation and account management roles at SaaS companies, posted straight from their careers pages.
Senior Customer Success Manager
AI Deployment Strategist
Lead Customer Success Specialist
Pre-training Distributed Systems Tech Lead / Manager
Account Manager – Enterprise – Territory Accounts
AI Support Engineer – Singapore
Enterprise Customer Success Manager – East
Renewals Manager, Global Scaled Customer Success – Toronto
AI Transformation Owner, CRO
Technical Account Manager 3
Customer Success Manager, Metronome
Enterprise Customer Success Manager – Chicago
Customer Success Engineer, LATAM (Spanish, Portugese)
AI Deployment Manager
Support Analyst I – Level 3 Support
IT Operations Support Lead
Senior Technical Customer Success Manager – Thailand
AI Support Engineer, Biosciences – San Francisco
Technical Account Manager
Senior Customer Engineer, Enterprise AI – Bay Area
Agent Deployment Engineer – Spanish Speaking
Agent Deployment Engineer – Spanish Speaking
Agent Deployment Engineer – French Speaking
Agent Deployment Engineer – German Speaking
Top companies hiring for Customer Success
All 137 companies →Remote Customer Success jobs by region
Customer Success jobs by country
Customer Success jobs by level
Other SaaS job functions
About these roles
Customer Success jobs at SaaS companies
After the sale, SaaS companies keep and grow customers through onboarding and implementation, customer success management, technical support and account management. Customer success managers usually own renewals and adoption for a book of accounts; support and implementation roles are more technical and hands-on.
Pay depends heavily on level and location. Where companies publish a range, the typical role on this page lists $145k–$196k in the US, £85k–£120k in the UK, €90k–€124k in Europe (median published minimum and maximum). About 40% of the roles here include a salary; use Salary listed first to see those at the top.
Remote roles make up 28% of the openings on this page. Most remote roles are limited to a region for tax and time-zone reasons, so check the location chips before you apply.
137 SaaS companies are hiring for these roles right now, led by Pennylane, Cloudflare, and Airwallex.
Questions about SaaS Customer Success jobs
Where do these SaaS Customer Success jobs come from?
Every job is pulled from the company’s own hiring system (Greenhouse, Lever, Ashby or Workable) once an hour. We do not accept paid or reposted listings, so each role links back to the company’s live careers page.
What happens when I click Apply?
You go straight to the job on the company’s careers site and apply there. We never host applications and never see or store your details.
Why don’t all jobs show a salary?
We only show pay when the company publishes it in the job post. Around 40% of the roles on this page include a range today. Sort by “Salary listed first” to see those roles at the top.
How do I know a job is still open?
We check every company’s job board hourly. When a role is removed from the careers page, we remove it here within the hour and point you to similar open roles.
What does “Remote (Europe)” mean?
It means the company hires remotely but only within that region, usually for tax, contract or time-zone reasons. “Remote (Worldwide)” roles have no location restriction.
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