Remote SaaS Customer Success jobs in US
Customer success, support, onboarding, implementation and account management roles at SaaS companies, posted straight from their careers pages.
Application Support Engineer
Manager, Technical Account Management
Senior Customer Success Manager- Public Sector
Manager, Scaled Customer Success Strategy & Operations
Senior Customer Success Operations Manager
Mid-Market Customer Success Manager – Americas
Customer Success Manager II – West
Customer Success Manager – East
Customer Success Manager, Enterprise
Manager of Renewals, SMB
Engagement Manager – Americas
Senior Developer Success Engineer – West
Senior AI Enablement Specialist – FE
Professional Services Consultant ll
Technical Services Consultant (USA)
Sr. Engagement Manager
Technical Account Manager, Public Sector
Product Support Specialist, Pacific/Mountain Time
Implementation Manager
Head of Support
Customer Success Manager (Americas)
Senior Customer Success Manager
Senior Technical Account Manager – Strategic Services
Account Manager Lead – Enterprise
Top companies hiring for Customer Success
All 59 companies →Remote Customer Success jobs by region
Customer Success jobs by country
Customer Success jobs by level
Other SaaS job functions
About these roles
Customer Success jobs at SaaS companies
After the sale, SaaS companies keep and grow customers through onboarding and implementation, customer success management, technical support and account management. Customer success managers usually own renewals and adoption for a book of accounts; support and implementation roles are more technical and hands-on.
Pay depends heavily on level and location. Where companies publish a range, the typical role on this page lists $120k–$162k in the US (median published minimum and maximum). About 72% of the roles here include a salary; use Salary listed first to see those at the top.
59 SaaS companies are hiring for these roles right now, led by Ashby, GitLab, and Cresta.
Questions about SaaS Customer Success jobs
Where do these SaaS Customer Success jobs come from?
Every job is pulled from the company’s own hiring system (Greenhouse, Lever, Ashby or Workable) once an hour. We do not accept paid or reposted listings, so each role links back to the company’s live careers page.
What happens when I click Apply?
You go straight to the job on the company’s careers site and apply there. We never host applications and never see or store your details.
Why don’t all jobs show a salary?
We only show pay when the company publishes it in the job post. Around 72% of the roles on this page include a range today. Sort by “Salary listed first” to see those roles at the top.
How do I know a job is still open?
We check every company’s job board hourly. When a role is removed from the careers page, we remove it here within the hour and point you to similar open roles.
What does “Remote (Europe)” mean?
It means the company hires remotely but only within that region, usually for tax, contract or time-zone reasons. “Remote (Worldwide)” roles have no location restriction.
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